Customer Service Team Lead

Company Overview R-logic is a Singapore based company established in 1999 with operational presences in Singapore, China, India, Malaysia and Indonesia. R-logic provides a full range of customer care services covering all aspects reverse logistics solutions from front end customer services to back end operations to global MNCs. Our product of services covers...

**Job Responsibilities;** - Responsible for day-to-day customer service support, including sales order entry and invoicing management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order...

Customer Service Team Leader (Bilingual – English & Mandarin)Project: Digital BankingLocation: Menara UOA Business Park, Subang Jaya (Linked to LRT/KTM Subang Jaya)Working Hours: 1:30 PM – 10:30 PMWork Days: Sunday to Thursday (Off Days: Friday & Saturday)Employment Type: Full-TimeStart Date: 22 December 2025Salary: Up to RM6,500 + RM500 KPI AllowanceKey...

Job description: Â- Help drive performance, customer-centric culture, and one inspiring environment aligned with Customer Experience strategy and business plan. Â- Provide outstanding leadership and motivation, and take ownership of team results in continuously monitor team performance and highlight discrepancies with action taken on the spot to align with...

**Customer Service Team Leader (Global Business Services)** **Your Job** You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and...

**Summary** Desktop Team Lead is responsible for providing leadership support and direction of the daily activities of End User Computing Team. The position oversees, monitor, and participates in various workstream tasks of the end user computing environment. Support may include but not limited to, hardware and software, printers, projects management, ITSM...

Position: Team lead - Customer Service - English (Global Payment) Location: Kelana Jaya, Malaysia. Salary Range: RM5,500 - RM6,500 Language: English (Malaysian) Specialization: at least 1 year Team Lead experience. Must have Global Payment, Financial Customer Complain background Target Onboarding Date: ASAP Type: Full-time Shift:...

Company background:We are representing a Financial Services Company and as they are expanding, they are looking for Customer Service (Collection) to join the team in Kelana Jaya.Job Scope:Actively seek out new sales opportunities through cold calling and live chat.Prepare and deliver appropriate presentations on products and services.Negotiate/close deals...

Key Responsibilities:Lead and motivate a team of Customer Service ExecutivesMonitor daily team performance and service level metricsConduct coaching, feedback sessions, and performance evaluationsHandle escalations and ensure timely resolution of customer issuesLiaise with internal departments to ensure operational efficiencyDrive continuous improvement...

Managing customer service team who normally at front desks/ receptionist. 2 shifts for customer service. Morning shift and Afternoon shift. - Customer Follow-up: Engage in proactive follow-ups to ensure our customers' satisfaction and address any post-treatment concerns with compassion and attentiveness. - Appointment Management: Collaborate with our team to...