Customer Service Team Leader

Customer Service Team Leader - (Global Business Services)Job Description Customer Service Team Leader (Global Business Services) Your Job You're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference....

Customer Service Team Leader (Global Business Services)Your JobYou're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to building...

Support Location:Subang JayaWorking Hours: 1:30 PM – 10:30 PM Work Days: Sunday to Thursday (Off days: Friday &Saturday)Employment Type: Full-TimeSalary: RM6,500 (Max) + RM500 KPI AllowanceStart Date: 22 December 2025Key Responsibilities:Lead and motivate a team of Customer Service ExecutivesMonitor daily team performance and service level metricsConduct...

Key Responsibilities:Lead, coach, and motivate a team of Customer Service Executives.Monitor team performance, handle escalations, and ensure timely issue resolution.Conduct regular feedback, coaching, and performance reviews.Collaborate with internal teams to maintain smooth operations and service standards.Drive process improvements and ensure compliance...

Jobscope & ResponsibilitiesAssisting and work together with the manager to work towards achieving company's objective & KPILead and supervise the customer service team in daily shipment handling while ensuring efficiencyHandle escalations and provide timely solutions for service issues.Monitor and enforce SOP compliance, accuracy, and on-time delivery while...

Hiring for English/Malay Speaker for the client based in Ara damansarawhatsapp to book the interview sessionProject : StarhubStart date : OctoberAssist customers with mobile, broadband, and TV service inquiries.Provide accurate information regarding billing, payments, plans, and promotions.Troubleshoot basic technical issues and escalate complex cases to the...

Job ResponsibilitiesWork closely with the Sales Manager to meet sales requirements and follow up on leads generated through the system to secure confirmed sales.Lead and supervise a team of Sales Executives to ensure both individual and team sales targets are achieved.Monitor daily performance, provide regular feedback, and conduct coaching or training...

Responsibilities:Respond to customer inquiries through phone, email, or chat.Assist customers with product or service information.Handle complaints and provide effective solutions.Process orders, forms, and applications accurately.Maintain a professional and friendly attitude at all times.Requirements:Minimum qualification: SPM/Diploma or equivalent.Strong...

Working Hours: 8am -7pmWorking Days: Monday - Saturday (5 working days per week)Responsibilities:Handling all inbound call, live chats or social media pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's productsTo exceed customers expectation in terms of customer service & accurate...

Assist and collaborate with the Manager to achieve the company's objectives and KPIs.Lead and supervise the Customer Service team in daily shipment operations, ensuring efficiency and accuracy.Manage escalations effectively by providing timely and practical service solutions.Monitor and enforce compliance with Standard Operating Procedures (SOPs) and...