Customer Service Assistant Manager

Jobscope & ResponsibilitiesAssisting and work together with the manager to work towards achieving company's objective & KPILead and supervise the customer service team in daily shipment handling while ensuring efficiencyHandle escalations and provide timely solutions for service issues.Monitor and enforce SOP compliance, accuracy, and on-time delivery while...

Responsibilities:Respond to customer inquiries through phone, email, or chat.Assist customers with product or service information.Handle complaints and provide effective solutions.Process orders, forms, and applications accurately.Maintain a professional and friendly attitude at all times.Requirements:Minimum qualification: SPM/Diploma or equivalent.Strong...

Responsibilities:Handle incoming calls from customers professionally and efficiently.Provide accurate information regarding products, services, and promotions.Assist customers in resolving billing, technical, and account-related issues.Escalate complex issues to the relevant department when necessary.Maintain customer satisfaction through quality service and...

Job Responsibilities:Handle inbound customer calls related to mobile, internet, and telco services.Provide accurate information, troubleshoot basic issues, and resolve customer enquiries.Escalate complex cases to the relevant departments when necessary.Update customer details and call records in the system.Maintain service quality and ensure customer...

*Location:* UOA Biz Park, Shah Alam (5-min from Subang Jaya)*Intake Dates:* 13th, 21st & 27th Oct 2025*Salary:* From RM2,000 + KPI IncentivesRotation ShiftDaily Hours: 9 hours per dayJob Type: Permanent, full-timeJob Responsibility:Delivering scripted talks that describe the company's products, features, or services etc appeal to persuade potential customers...

Job SummaryWe're looking for someone who can support the Cafe Manager in overseeing daily operations, ensuring smooth workflow, high service standards, and consistent specialty coffee quality. Lead and motivate the team, manage customer experience, and uphold the café's brand values.Key ResponsibilitiesOperations & ManagementAssist the Café Manager with...

The Group is embarking on an exciting expansion journey and is seeking energetic and motivated candidates to join us as Customer Service Executive. This role provides valuable hands-on experience in customer engagement, problem-solving, and communication skills, offering you a solid foundation for your future career.Responsibilities :Assist in managing...

Key Responsibilities:Lead and motivate a team of Customer Service ExecutivesMonitor daily team performance and service level metricsConduct coaching, feedback sessions, and performance evaluationsHandle escalations and ensure timely resolution of customer issuesLiaise with internal departments to ensure operational efficiencyDrive continuous improvement...

The Group is embarking on an exciting expansion journey and is seeking energetic and motivated candidates to join us as Customer Service Executive. This role provides valuable hands-on experience in customer engagement, problem-solving, and communication skills, offering you a solid foundation for your future career.Responsibilities :Assist in managing...

Our client is fast growing food ingredient supplier in Malaysia. Responsibilities:Oversee and co-ordinate the delivery activitiesTo ensure that the invoice / DO / shipping document are prepared according to the customer requirementsTo report on the overall administrative and performance to top management during the Management Review Meeting.To ensure the...