Customer Service Manager
2 days ago
Our client is fast growing food ingredient supplier in Malaysia.
Responsibilities:
- Oversee and co-ordinate the delivery activities
- To ensure that the invoice / DO / shipping document are prepared according to the customer requirements
- To report on the overall administrative and performance to top management during the Management Review Meeting.
- To ensure the correct and prompt collection from customers
- Oversee office operation and day-to-day activities.
- Lead, supervise & delegate tasks to business administrative executive personnel(s).
- Represent office interests in relationships with external associates (suppliers, customers, government bodies such as FOSIM, Customs)
- Improve, develop and implement customer service policies to achieve customer satisfactory directions
- Liase with Accountant, Tax Manager, Audit Manager in monitoring accounts, preparing month end reports and financial forecasts.
Basic Requirements:
Diploma / Degree in any management discipline and / or
Minimum 5 years managerial experience in office operation / logistics / customer service / admin
Analytic skill
Be able to plan and manage the office operation
-
Service Desk Specialist
2 weeks ago
Petaling Jaya, Selangor, Malaysia Nexroar Service SDN BHD Full time 40,000 - 60,000 per yearJob Requirements and Responsibilities:➢ Acting as a point of contact for technical escalations within the Service Desk Team,working alongside and feeding back resolutions to the team➢ Managing incidents, requests and problems➢ Providing a first-class level of service by meeting or exceeding contractual SLAs, KPIs andCustomer Satisfaction across all...
-
Customer Service
2 days ago
Petaling Jaya, Selangor, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time 20,000 - 40,000 per yearUphold service standards by responding effectively to customer inquiries, managing challenging situations/customers, and ensuring prompt turnaround for all service requests with consistent quality.Exceed customers' expectations in terms of service quality and accuracy of information.Identify and drive process improvements to ensure an excellent customer...
-
E-Commerce Manager
2 days ago
Petaling Jaya, Selangor, Malaysia Supermom Management Service Full time 60,000 - 120,000 per year1. Overall E-commerce Operations ManagementDevelop and execute end-to-end e-commerce strategies across platforms such as Shopee, Lazada, TikTok Shop, and the company website.Plan and drive annual, quarterly, and monthly sales targets, ensuring the team achieves all KPIs.Oversee store performance, growth roadmap, and platform compliance.2. Product & Listing...
-
Customer Service
2 days ago
Petaling Jaya, Selangor, Malaysia Chemopharm Sdn Bhd Full time 30,000 - 60,000 per yearThe Group is embarking on an exciting expansion journey and is seeking energetic and motivated candidates to join us as Customer Service Executive. This role provides valuable hands-on experience in customer engagement, problem-solving, and communication skills, offering you a solid foundation for your future career.Responsibilities :Assist in managing...
-
Customer Service
2 days ago
Petaling Jaya, Selangor, Malaysia Everlife-Chemopharm Sdn Bhd Full time 24,000 - 38,400 per yearThe Group is embarking on an exciting expansion journey and is seeking energetic and motivated candidates to join us as Customer Service Executive. This role provides valuable hands-on experience in customer engagement, problem-solving, and communication skills, offering you a solid foundation for your future career.Responsibilities :Assist in managing...
-
Customer Service
2 weeks ago
Petaling Jaya, Selangor, Malaysia Career FOS Search Full time 27,600 - 43,800 per yearAs a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional support through voice and email channels. You will handle customer inquiries, resolve issues, and ensure customer satisfaction.Key Responsibilities:Inbound Calls:Answer incoming calls promptly and professionally.Actively listen to customer...
-
Customer Service
2 weeks ago
Petaling Jaya, Selangor, Malaysia SmartHire by SEEK Full time 30,000 - 60,000 per yearOur client MSI Pacific International Holding Co., Ltd. is seeking a Customer Service to join their teamJoin MSI and be part of a team that shapes the future of technology. This role is perfect for someone who enjoys helping others and has a knack for problem-solving. You'll be at the forefront of customer support, ensuring our clients have the best...
-
Customer Service
2 days ago
Petaling Jaya, Selangor, Malaysia One Mobile Care Sdn Bhd Full time 30,000 - 60,000 per yearJob description:Job Title: Customer Service ExecutiveCompany: One Mobile Care Sdn. Bhd. (Samsung Authorized Service Center) – Sunway Pyramid, Petaling Jaya.Job OverviewWe are looking for a friendly, customer-oriented individual to join our team as a Customer Service Executive at Sunway Pyramid, Petaling Jaya. You will be the first point of contact for...
-
Customer Service
2 days ago
Petaling Jaya, Selangor, Malaysia The Arnott's Group Full time 120,000 - 180,000 per yearTHE ARNOTT'S GROUP ASIA BUSINESS IN MALAYSIACampbell Malaysia is the Regional Hub forThe Arnott's GroupAsia Business Unit. Based in Kuala Lumpur, Malaysia, the organization leads the strategy & direction to ensure thatThe Arnott's Grouphas a geographical footprint across Total Asia.Campbell Malaysia also supports the region by supplying locally manufactured...
-
Customer Service
2 days ago
Petaling Jaya, Selangor, Malaysia Startek Malaysia Full time 20,000 - 30,000 per yearWorking Hours: 8am -7pmWorking Days: Monday - Saturday (5 working days per week)Responsibilities:Handling all inbound call, live chats or social media pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's productsTo exceed customers expectation in terms of customer service & accurate...
