Freight Customer Service Executive-freight

2 weeks ago

Kelana Jaya, Malaysia Chrisjac Recruitment Services Full time

**Position: Freight Customer Service Executive.**:

- **Salary: RM 3000-4000.**:

- **Location: Kelana Jaya,Petaling Jaya.**

Our client, a leading international logistics company with offices in major ports in Malaysia are looking to recruit excellent _Customer Service Executive _to join their freight operations team in Kelana Jaya.
**About the role**
As Freight administrator, you will be responsible for producing high professional customer service to all customers,overseas partners and suppliers.
Essential duties and responsibilities:

- Plan, direct and control all logistics activities on a day to day basis.
- Ensure all consignments are loaded onto computer system prior to arrival/departure either by EDI or manually.
- Maintain all files ensuring thay are costed and invoiced prior to exports,delivered or released.
- Obtain relevant information from customers in order to complete Customs clearance, delivery or release of cargo.
- Keep operational staff and customers fully informed of any holds,exams or other areas which may cause delay to a shipment.
- Responsible for ensuring that all outstanding money/payments are collected prior to release/delivery of goods.
- Provide transporters with the relevant information to ensure customer delivery requirements are met.
- Malaysian female preferred; age 25-40.
- Possess tertiary qualification.
- Some exposure to sea freight activities is preferred.
- Knowledge/understanding of Customs clearance.
- A pro-active personality with good communication skills is necessary.
**HOW TO APPLY

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