Customer Service Executive

2 weeks ago


Teluk Panglima Garang, Malaysia Ovarro Full time

Ovarro is a company with real purpose. Our RTUs and SCADA have underpinned critical infrastructure for over 40 years and our leak detection portfolio is helping to drive towards a global sustainable future. To enable this we need team members who fully live our OneTeam value which is at the heart of everything we do at Ovarro.

Ovarro is now looking to grow our Customer Care Team. We are looking to hire a Customer Executive who will provide administrative support but also combine this with a greater focus on reporting. If you feel you have the right skills and personal qualities, we would love to hear from you

The role will provide support in the following areas; Support Team Assistance, Sales Order Entry & Management and Administration Support.
This is a genuine opportunity to add real value and impact to the community. Ideas are valued at Ovarro and we appreciate commercially progressive individuals who can drive ideas to fruition individually and as part of the wider team.

As a Customer Care team member, you will be the first point of contact and your role will be to provide customer service excellence to new and existing customers constantly striving for continuous improvement.

You will add impact at Ovarro by;
- Being the first point of contact for Ovarro customers across the globe.
- Logging internal and external support calls within SLA bound response times
- Processing customer orders
- Responding to Customer enquiries
- Complaint Handling
- Portal Management
- Customer Training administration support
- Sales and Repair Administration Support
- Coordinating and booking Internal Travel
- Adhoc Administration duties as required
- Great IT competency including Microsoft office suite
- Strong communication skills.
- Ability to work under pressure in a fast-paced environment.
- Strong administration and organisational skills.
- Positive attitude and a friendly manner

Disclaimer for recruitment agencies

**Job Types**: Full-time, Permanent

Pay: Up to RM4,900.00 per month

Schedule:

- Monday to Friday

**Education**:

- Diploma/Advanced Diploma (preferred)

**Language**:

- English (required)



  • Teluk Panglima Garang, Malaysia OPTIMUS BUSINESS SOLUTIONS Full time

    Job Description / Job Responsibilities: (Admin-related) - Someone who can do meter reading invoice / billing to customers every month end and meeting dateline - Handling call in from customer who log in service and maintenance for copier - Data entry for new customers base - Report logs to Technician and arrange them to attend to customer according to their...


  • Teluk Panglima Garang, Selangor, Malaysia Panglima City Motor Sdn Bhd Full time

    JOB DESCRIPTION: Assist MCSO to manage an automotive service centre daytoday operating activities and performances. Oversee, direct and guide subordinates in the service centre daytoday operating activities, inclusive of conducting briefings and regular meetings on the latest operational updates. Assist in developing, implementing, and improvising service...


  • Teluk Panglima Garang, Malaysia Panglima City Motor Sdn Bhd Full time

    **JOB DESCRIPTION**: - Assist MCSO to manage an automotive service centre day-to-day operating activities and performances. - Oversee, direct and guide subordinates in the service centre day-to-day operating activities, inclusive of conducting briefings and regular meetings on the latest operational updates. - Assist in developing, implementing, and...


  • Teluk Panglima Garang, Malaysia Panglima City Motor Sdn Bhd Full time

    **JOB DESCRIPTION**: - Assist MCSO to manage an automotive service centre day-to-day operating activities and performances. - Oversee, direct and guide subordinates in the service centre day-to-day operating activities, inclusive of conducting briefings and regular meetings on the latest operational updates. - Assist in developing, implementing, and...


  • Teluk Panglima Garang, Malaysia Calaqisya Full time

    We’re seeking a Customer Service Assistant to join our team and genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. They can put themselves in their customers’ shoes and advocate for them when necessary. **We'd love to hear from...

  • Customer Service

    3 weeks ago


    Teluk Panglima Garang, Malaysia Agensi Pekerjaan Times Management Consultancy Sdn Bhd Full time

    **Duties & Responsibilities**: **Inside Sales Support** - Responsible to source and purchase materials from both local and oversea vendors. - To generate customer quotation at advised margin in a timely manner. - Be one of the Customer’s key contact persons for customer order management and attend to customer call. - Follow up on account receivables from...


  • Teluk Panglima Garang, Malaysia Maju Management Enterprise Full time

    **JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...

  • Customer Service

    2 weeks ago


    Teluk Panglima Garang, Selangor, Malaysia PSE PAPER INDUSTRIAL SDN BHD Full time

    1) Received Purchase Order from customer. 2) Issued the work order to the planner, production department for running the products. 3) Checking Order from customer 4) Provide Sample for Customer if needed. 5) Handle and monitor the manufacturing cycle of a product. 6) To liaison and coordinates with the sales, purchasing and other departments in the...

  • Customer Service

    1 week ago


    Teluk Panglima Garang, Malaysia PSE PAPER INDUSTRIAL SDN BHD Full time

    1) Received Purchase Order from customer. 2) Issued the work order to the planner, production department for running the products. 3) Checking Order from customer 4) Provide Sample for Customer if needed. 5) Handle and monitor the manufacturing cycle of a product. 6) To liaison and coordinates with the sales, purchasing and other departments in the...


  • Teluk Panglima Garang, Malaysia Staffing Sdn Bhd Full time

    Logistic Company - Shah Alam / Teluk Panglima Garang Selangor Position name Coordinator, Customer Service Working Hours & Days **Monday to Friday** **Monday - Friday 8.30am until 5.30pm** Working Address & (WFO/WFH/Hybrid) **WFO (Work from Office)** **Persiaran Sijangkang Utama,** **Taman Industri Sijangkang Utama,** **42500 Teluk Panglima...


  • Teluk Panglima Garang, Malaysia Staffing Sdn Bhd Full time

    Logistic Company - Shah Alam / Teluk Panglima Garang Selangor Position name Coordinator, Customer Service Working Hours & Days **Monday to Friday** **Monday - Friday 8.30am until 5.30pm** Working Address & (WFO/WFH/Hybrid) **WFO (Work from Office)** **Persiaran Sijangkang Utama,** **Taman Industri Sijangkang Utama,** **42500 Teluk Panglima...


  • Teluk Panglima Garang, Selangor, Malaysia ProAuto Drive Sdn Bhd Full time

    Manage large amounts of incoming phone calls. Follow communication procedures, guidelines and policies. Build sustainable relationships and trust with customer accounts through open and interactive communication. To assist superior in providing high level customer service experience. Generating sales leads and passing the lead to the sales team. Followup on...


  • Teluk Panglima Garang, Selangor, Malaysia Synergy Staffing Sdn Bhd Full time

    A customer service coordinator must be excellent in oral and written communication and must have basic computer knowledgeJob Responsibilities1.1 Ensure smooth and timely information flow in order to confirm Bill of Lading.1.2 Ensure all documents are accurate and present in files before checking out to customer (Nestle). (GSI, Booking, SAP Invoice, Manual...


  • Teluk Panglima Garang, Selangor, Malaysia Staffing Sdn Bhd Full time

    Logistic Company - Shah Alam / Teluk Panglima Garang SelangorPosition nameCoordinator, Customer ServiceWorking Hours & DaysMonday to FridayMonday - Friday 8.30am until 5.30pmWorking Address & (WFO/WFH/Hybrid)WFO (Work from Office)Persiaran Sijangkang Utama,Taman Industri Sijangkang Utama,42500 Teluk Panglima Garang,Selangor Darul EhsanContract Period12...


  • Teluk Panglima Garang, Malaysia Synergy Staffing Sdn Bhd Full time

    A customer service coordinator must be excellent in oral and written communication and must have basic computer knowledge Job Responsibilities 1.1 Ensure smooth and timely information flow in order to confirm Bill of Lading. 1.2 Ensure all documents are accurate and present in files before checking out to customer (Nestle). (GSI, Booking, SAP Invoice,...


  • Teluk Panglima Garang, Malaysia Agensi pekerjaan ns shue sdn bhd Full time

    JOB VACANCY POSITION - CUSTOMER SERVICE SALARY - RM 2500-3500 **Responsibilities**: Perform sales administrative activities Preparation of sales quotation and sales invoices Preparation of export documents (packing lists, etc) Efficiently respond to any online or telephone queries in a calm and friendly manner Liaise with other departments to meet...


  • Teluk Panglima Garang, Malaysia Agensi pekerjaan ns shue sdn bhd Full time

    JOB VACANCY POSITION - CUSTOMER SERVICE SALARY - RM 2500-3500 **Responsibilities**: Perform sales administrative activities Preparation of sales quotation and sales invoices Preparation of export documents (packing lists, etc) Efficiently respond to any online or telephone queries in a calm and friendly manner Liaise with other departments to meet...


  • Teluk Panglima Garang, Malaysia Agensi pekerjaan ns shue sdn bhd Full time

    JOB VACANCY POSITION - CUSTOMER SERVICE SALARY - RM 2500-3500 **Responsibilities**: Perform sales administrative activities Preparation of sales quotation and sales invoices Preparation of export documents (packing lists, etc) Efficiently respond to any online or telephone queries in a calm and friendly manner Liaise with other departments to meet...


  • Teluk Panglima Garang, Malaysia Maju Management Enterprise Full time

    **JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...


  • Teluk Panglima Garang, Malaysia ProAuto Drive Sdn Bhd Full time

    Manage large amounts of incoming phone calls. - Follow communication procedures, guidelines and policies. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - To assist superior in providing high level customer service experience. - Generating sales leads and passing the lead to the sales team. -...