Customer Support

**Customer Support Representative** **Responsibilities**: - Assist customers with product inquiries, troubleshooting, and issue resolution. - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Collaborate with other teams to resolve customer issues promptly. - Keep accurate records of customer interactions and...

**Responsibilities**: - Provide professional assistance to our customers to get the best use of our products and services as well as smooth operations. - Respond to and resolve customer enquiries including clarifying customer complaints, proposing and explaining solutions, expedite correction and following up to ensure resolution and customer...

**Position**: **Job title : Customer Service Coordinator** **Location : Kuala Lumpur** **Daily report : Daily report to Supervisor; Office Manager** - 24 hours call center customer service coordinator; - Dealing with customer by calls or online communication channel who is traveling over the world; - Handling complaints and inquiries efficiently,...

**This is a Remote position**_ **1. Responsibilities** - Answering questions about features and documenting any technical issues, and passing them on to the product team - Creating support tasks for the team - Clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem;...

An opening for 2 positions. A new, vibrant company seeking to hire young, ambitious and driven Key Account, you will assist in managing client relationships, provide customer support, and contribute to sales efforts. Strong communication and organizational skills are required, along with Basic Microsoft Office and Editing Template Design. The position offers...

The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of our client which are: - 1. **Responsibility**: The CSS represents the client and is the face of the brand to the outside world. 2. **Quality and a Passion for Excellence**: We always want to shoot for the best possible result. The...

**About Oligo Business Services**: Oligo Business Services Pte Ltd is a leading HR service provider and consultancy, specializing in delivering high-quality HR and payroll solutions to clients across Singapore and Malaysia. We primarily support customers using Unit4 Prosoft HRMS and provide expert guidance on HR-related issues such as payroll, leave...

**Company Description** Informa is a leading business intelligence, events, and academic publishing business operating in the Knowledge and Information Economy. We are listed on the London Stock Exchange and a member of the FTSE 100. We operate in more than 30 countries and employ over 11,000 people globally. Informa's leading brands and expert teams create...

**Key Responsibilities**: 1) Customer Assistance - Respond promptly to customer inquiries via Respond.io, Selcare CRM and WhatsApp or other communication channels. - Monitor all Selangkah Social Media including replying to a comment. - Provide accurate information and guidance to customers on product features, usage, and troubleshooting steps. - Answering...

Cargobase is looking for a **Customer Support Representative **to help us build a center of excellence from Asia. The Cargobase Transportation Management System transforms how thousands of industry professionals worldwide process logistics. We help customers across many sectors, including automotive, semiconductors, electronics, and oil & gas, to improve...

Cargobase is looking for a **Customer Support Representative **to help us build a center of excellence from Asia. The Cargobase Transportation Management System transforms how thousands of industry professionals worldwide process logistics. We help customers across many sectors, including automotive, semiconductors, electronics, and oil & gas, to improve...

Working location : KL Sentral Preferred Russian/ German speaker. Role & Responsibilities: - Take call and provide accurate answers to customer queries. - Delivery excellent customer support & services and always offering patient assistance. - Respond to customer’s inquiries over knowledge acquired through training (client product, continuous improvement,...

Customer Success Officer Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer...

Customer Success Officer Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer...

We're looking for a Customer Support Associate to join our team in Kuala Lumpur, Malaysia. This role is a unique opportunity to have an impact on Wise's mission in helping our customers have a great experience when using Wise. **Your mission**: **The role will give you the opportunity to**: - **Be flexible** working during business hours but sometimes...

About Us We are group of companies into providing access to global financial markets and a truly international team of experts. Our mission is to create a community that appreciates convenience, inclusivity, and information exchange to empower Traders and Introducing Brokers to achieve maximized value. About the role We are in the period of significant...

About Us We are group of companies into providing access to global financial markets and a truly international team of experts. Our mission is to create a community that appreciates convenience, inclusivity, and information exchange to empower Traders and Introducing Brokers to achieve maximized value. About the role We are in the period of significant...

About Us We are group of companies into providing access to global financial markets and a truly international team of experts. Our mission is to create a community that appreciates convenience, inclusivity, and information exchange to empower Traders and Introducing Brokers to achieve maximized value. About the role We are in the period of significant...

Position: Customer Support - Mandarin Location: Petaling Jaya Working hours: 7:30 AM - 4:30 PM Working days: Monday to Friday **Salary**: Up to RM8,000 **Requirements**: - Able to speak, read and write in Chinese (simplified and traditional) - SPM and above - Has customer service experience preferred **Responsibilities**: - Understand customer needs,...

**Customer Support Representative** **Responsibilities**: - Assist customers with product inquiries, troubleshooting, and issue resolution. - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Collaborate with other teams to resolve customer issues promptly. - Keep accurate records of customer interactions and...