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City Assistant Manager Padang

4 weeks ago

George Town, Malaysia Grab Full time

**Job Description**:
**Life at Grab**

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour, and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

**Get to Know the Team**

The Padang City Team is an established team responsible for running Grab business and operations in the cities within the region. We make an impact by driving to all business units of GrabCar, GrabBike, Grab Express, GrabKios, GrabFood, and GrabMart Business operations. We are responsible for developing and driving the right strategy to win the market and shape the ideal supply-demand equilibrium while building a sustainable business model. City Operations Team is fully responsible for all cities budgets and targets by collaborating with other internal stakeholders from various functions. The team needs to be able to create quick wins and long-term strategies to accelerate growth by executing the strategy in a timely manner.

**Get to Know the Role**

**The Day-to-Day Activities**:

- You will report to Northern Sumatra Region Lead
- This role is based in Kota Padang
- Responsible to lead the overall Grab business and operations in Padang and surrounding cities, driving hyperlocal strategy, collaborating initiatives with external and internal stakeholders to grow business
- You are responsible to own the P&L for both the topline and bottom line of the business, ensuring the business is running in sustainable growth
- You will lead the analytical and conceptual problem-solving initiatives with the agility to shift directions as quickly as needed
- Accountable to understand the market and competition dynamics, agile in facing the competitive landscape and driving a viable business
- Responsible for managing the team, setting priorities, and goals to achieve regional and company's objectives
- Responsible for identifying, comprehending, and synthesizing internal and industry data, creating hypotheses of trends, and assessing business risk
- You will need to do all internal and external stakeholder management
- You will need to maintain operational standards in your city
- You will need to be able to extract insights from data, trends, surveys, and market intelligence
- You will be in charge of growth and achieving numbers
- You will maintain our level of service quality to a set of our standards
- You are expected to manage cost-effectiveness/efficiency and deliver operational and financial targets within the designated financial cost and track spending in a timely manner

**The Must-Haves**:

- You have Heart, Hunger, Honour, and Humility
- Bachelors/Master's degree, preferably in management, analytics, business or engineering, or any relevant experiences.
- Experienced in leading teams and the ability to connect with people across teams/functions
- Experience and exposure to business process management, identifying, assessing, and controlling risk, and successful initiatives execution
- Strong written, oral, and presentation communication skills, ability to adjust and guide discussions at multiple management levels
- Strong exposure to business analytics with experience in using tools like tableau, powerBI, excel, and other similar tools for data analysis and able to make key business decisions or provide solid recommendations based on data & analytical thinking
- Minimum of 4 years experience in relevant work as city manager, sales, operations, business analyst or management consultant, or any relevant experiences
- Good in written and spoken English, with excellent communication skills
- Self-starter and ability to work well in a fast-paced environment
- Passionate about the social mission and making a positive impact in emerging markets
- Willing to be placed in Kota Padang

**The Nice-to-Haves**:

- Exposure and experience with creating dashboards of tableau, powerBI, etc
- Exposure and experience with SQL and Python

**Our Commitment**

We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.