Resident Executive

7 months ago

Johor Bahru, Malaysia Broadmindz Property Management Full time

Fully responsible for the day to day operation of the building and the supervision of the site staff
- Conduct routine inspections on all building services, equipment and facilities
- Ensure all service providers are performing up to the specification of contracts
- Attend to emergency service breakdown
- Attend to enquiries and feedback
- Ensure all contracts, insurance, certificates and licenses are renewed before expiry.
- Coordinate and attend Meetings and AGMS, including preparation of notices, agenda and documents, as well as recording of the minutes
- Manage and maintain proper records and files of correspondences and documents
- Monitor payments and manage the recovery of arrears
- Liaise with solicitors on recovering of arrears and other matters
- Preparing of Budget for Management and Sinking Fund
- To supervise the maintenance staffs and ensure that they discharge their duties diligently.
- To ensure that all service contract such as cleaning, security, pest control, etc. are provided as per the stipulated scope of work.
- To attend and evaluate all complaints from owners/residents and/or assigned handyman to investigate the complaints and report.
- To follow up daily with maintenance staff on their feedback on complaints forms submitted for their investigation.
- To reply to all letters from residents and prepare any notices for circulation to residents.
- To obtain quotations from approved contractors as provided under the Standard Operating Procedure manual.
- To regularly checked that all work are being carried out promptly and diligently by service contractors.
- To keep records of all maintenance contracts and ensure that all the equipment such as fire-fighting equipment etc., are tested and maintained as per operation manual.
- To carry out inspection of the building at least once a week.
- To submit monthly report on condition of the structure, facilities and services provided in the building.
- Summarise quotations/proposal received by suppliers / contractors / service providers to raise requisition of expenditure for further approval
- Assist in preparation of Monthly Report

**Requirements**:

- Degree / Diploma or equivalent in property, hospitality, business, accounting, mechanical and electrical /architecture or related discipline
- At least 1 years experience in managing stratified or gated community
- Proficient in both written and spoken English & Bahasa Malaysia.
- Knowledge of Strata Titles Act, Strata Management Act, Building & Common Property (Maintenance & Management) Act and its legislation and regulation
- Experience in taking over new completed project including implementation of quality audit and inspection to units and common property
- Well versed with construction method of rectification and able to coordinates with building maintenance is added advantage
- Dedicated, committed, willing to care for the community and willing to assume leadership roles
- Posses good personality and PR skills
- Self motivated, able to work independently / team, positive and proactive
- Posses own transport and willing to travel
- Willing to work extra hours

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