Service Project Coordinator

6 months ago


Subang Jaya, Malaysia ABB Full time

**Service Project Coordinator**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
As a Service Project Coordinator for Process Automation business, you will be responsible for leading the execution of small projects/ contract agreement with low complexity and ensuring that all related activities are executed in accordance with company procedures, contract specifications, quality standards, health, safety & environment requirements, cost/profitability targets, and scheduling targets. Reporting to Service Team Leader, you will be ensuring it complies with ABB's and customer's standards, procedures and policies. Single point of contact for the customer during the execution of a Service job/ Project/ Contract Agreement. This position is either based in Singapore or Subang Jaya, Malayasia.

**Your responsibilities**:

- Building and maintaining sustainable relationship with customer. Managing customer requirements and customer enquiries. Ensuring continuous communication
- Coordinating, planning, scheduling and overseeing all service jobs / project / care agreement with necessary resources, spare parts and logistics for site
- Managing customer satisfaction by ensuring that ABB fulfils its contractual obligations and business requirements. Ensuring the required quality is delivered and the health, safety and environmental issues are competently managed
- Managing the service order process in a timely manner from quotation to invoicing and cash collection/ revenue recognitions
- Managing all required reporting and documentation. Ensuring all necessary data has been registered in a timely manner in the system
- Cooperating and coordinating activities with other ABB units and teams to harmonize service activities and to maximize service sales at every opportunity
- Defining, jointly with the project controls department, all project plan documents, including scope and financial plans, schedule and risk management plans
- Ensuring that the project follows execution best practices and ABB policies. Effectively monitoring and controlling project progress and efficient resource utilization

**Your background**:

- Degree or Diploma in engineering related disciplines
- Minimum 5+ years’ experience in project management /service agreement
- Good understanding of project management and service agreement process flow
- Preferable knowledge in ABB Automation & Electrical Systems (800xA / Symphony S+/ Electrical / Excitation)
- Experience in project management /service agreement execution for maintenance/ testing & commissioning/ FAT/ SAT/ remote support & project deliveries
- Preferable working experience related in oil, gas and chemical plant/ offshore/ power and water industries

**Benefits**:

- Life insurance
- Flexible work practices
- Accident insurance
- Paid Parental leave (gender neutral)
- Sick pay

**More about us**:


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