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Tours Operations Executive

4 weeks ago


Johor Bahru, Malaysia ICE HOLIDAYS SDN. BHD. Full time

Job Requirement Require Language(s) (write, read & speak) - English, Mandarin, Bahasa Malaysia(Optional) Outspoken & soft spoken person Good follow up skill and highly attentive to enquiry Comfortable working with computer and mobile phone in long hour Basic computer skill (Outlook, excel, Words and PowerPoint) Willing to travel when necessary (company will provide allowance if necessary) Fresh graduates from diploma / related field or Tourism & Hospitality who are interested to start their career Or minimum 1 to 2 years of working experience in the service industry will be an added advantage for this position Job Responsibility To deal with the overseas DMC, Accommodation or cruise line principle; To assist in making booking in cruise line booking engine; OR To assist in all aspect of tour operations; including itinerary planning, costings, air tickets and ground arrangements, attractions, and other day-to-day activities; OR To assist in doing flight booking through the GDS system (Travelport, Saber and Amadeus) To compile and maintain records of business transactions to ensure all documentations are properly filed; Recording orders for all related tour services; To provide full support for tour packages sales and departures; To educate customers and partners on products, destination knowledge, and provide all relevant customer support; To participate in all field work, including Airport duties and travel fairs Benefit EPF & Socso Free Training session Team Incentives Bonus (monthly) Annual Company Bonus (annualy) Company Trip Chance to travel overseas
To be the leading B2B travel wholesaler
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5


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