Tour Operator and Coordinator
7 months ago
**Research**:
- Conducting thorough research for both inbound and outbound attractions to ensure a diverse and appealing array of options for our customers.
- **Supplier Liaison**:
- Collaborating with hotels, attractions, and online travel platforms to negotiate pricing and secure optimal products for our travel packages.
- **Holiday Package Creation**:
- Developing and designing new holiday packages.
- Preparing comprehensive product briefs, promotions, and coordinating all aspects of the package.
- **Online Marketing**:
- Devising and implementing online marketing strategies, including planning monthly social media contests.
- **Bus Chartering Coordination**:
- Providing assistance to clients with inquiries related to bus charters.
- Liaising with the Operations team to coordinate driver and bus arrangements.
- **Communication Skills**:
- Clear and effective communication is crucial for interacting with clients, suppliers, and team members. A tour operator should be able to convey information, instructions, and details in a manner that is easily understood.
- Prefer can speak/write Chinese
- **Problem-Solving Abilities**:
- Tour operator needs to be adept at handling unexpected situations, solving problems quickly, and making decisions under pressure to ensure a smooth travel experience.
- **Outgoing**:
- A friendly and approachable personality to build positive relationships with clients, supplier and operator.
- **Responsibility**:
- Demonstrated accountability in handling tasks and ensuring customer satisfaction.
- **Weekend Support**:
- Willingness to be supportive during weekends, understanding the nature of the travel industry.
- **Experience**:
- 1-2 years of experience in the tourism industry, showcasing a solid understanding of industry dynamics.
**Job Type**: Permanent
Pay: RM1,450.69 - RM3,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
- Monday to Friday
- On call
Supplemental pay types:
- Overtime pay
- Performance bonus
Application Question(s):
- Are you willing to travel? willing to be on call?
**Experience**:
- Tour guide: 2 years (preferred)
**Language**:
- Mandarin (preferred)
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