Tour Operation Executive

2 months ago

Johor Bahru, Malaysia PRIDES TOUR SDN BHD Full time

**TOUR OPERATION EXECUTIVE**

**JOB DESCRIPTION**:

- Negotiating with hotels, restaurants, transportation providers, and other businesses to secure the best possible rates
- Coordinating all aspects of group travel, including booking hotels, flights, rental cars, excursions, entertainment, and activities
- Reviewing all travel documents to ensure that all details are correct before finalizing arrangements
- Updating clients during the trip regarding any changes in schedules or itineraries
- Arranging transportation to and from airports, hotels, and event sites
- Scheduling trips and tours, and other activities for groups
- Managing the group’s schedule, including booking appointments with local merchants or businesses
- Communicating with clients and providing them with information about travel plans and activities
- Providing information about hotels, restaurants, entertainment options, and other travel-related topics

**SKILLS**
- Customer service - interact with customers and provide them with a positive experience and ensure your customers are satisfied with their experience.
- Negotiation skills - Use negotiation skills to secure discounts on travel packages, hotel stays and other travel-related services and to convince suppliers to offer them the best prices on travel-related products and services.
- Marketing - marketing skills to create advertisements, develop a website and create social media posts to promote your business. You can also use marketing skills to research the travel industry and find ways to improve your business.
- Time Management - ability to plan and execute a series of tasks in a specific order to meet a deadline and often have multiple responsibilities, including managing the itinerary of a group of tourists, coordinating transportation and making sure the group is on time for each event at the same time.

**REQUIREMENT**
- Diploma/Degree in Tourism Management, Business Management or any related courses.
- 1-2 working experience in Customer Services/Marketing or any related.
- Able to work in Johor Bahru and Cyberjaya.
- Posses own transport

**Salary**: RM1,500.00 - RM2,000.00 per month

**Benefits**:

- Flexible schedule
- Meal allowance
- Opportunities for promotion
- Professional development
- Work from home

Schedule:

- Holidays
- Monday to Friday
- Weekend jobs

Supplemental pay types:

- Commission pay
- Overtime pay

Ability to Commute:

- Johor Bahru (required)

Willingness to travel:

- 50% (preferred)

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