Customer Service Representative

2 weeks ago


Petaling Jaya, Malaysia Apex Securities Berhad Full time

**職位描述**

**處理查詢及回饋**
- 處理上門和來電客戶的來電和客戶服務查詢。
及時回應客戶的詢問並評估客戶的需求以達到滿意的程度。

**網路支援和行動應用程式支援**
- 監控網站效能並確保網站始終平穩且有效率地運作。
- 提供登入問題、平台問題等使用者支持,方便客戶了解上述平台的基本功能。

**開戶及客戶線上註冊**
- 處理客戶的諮詢和需求,例如客戶線上註冊、開戶、啟動帳戶、線上支付以及協助電子經紀商進行行銷。
- 外部客戶和內部部門之間的主要聯絡人,以解決客戶的問題和解決方案。

**臨時請求**
- 執行上級交辦的其他臨時任務。

**工作要求**
- 候選人必須至少擁有文憑、高級/高級/研究生文憑。
- 良好的馬來語和英語能力。
- 愉快的性格和語調。
- 至少 1 年相關領域工作經驗。
- 鼓勵應屆畢業生申請。



  • Petaling Jaya, Malaysia Samsung Authorized Service Center Full time

    **Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **Sunway Pyramid, Subang Jaya, PJ** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide...


  • Petaling Jaya, Selangor, Malaysia Toyota Capital Malaysia Sdn. Bhd. Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Toyota Capital Malaysia Sdn. Bhd.


  • Petaling Jaya, Malaysia WORLDLINK WELLNESS SDN. BHD. Full time

    Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. E-COMMERCE SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent


  • Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche Gruppe Full time

    We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional service to our customers via multiple channels.About the RoleYou will work closely with our technical teams to resolve customer inquiries and issues in a timely and...


  • Petaling Jaya, Malaysia DSS Software Solutions Sdn Bhd Full time

    The **Customer Service Representative** interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - **Minimum Skills to...


  • Petaling Jaya, Selangor, Malaysia H&M group Full time

    We are looking for a talented and customer-focused individual to join our team as a Customer Service Representative. As the first point of contact for our customers, you will play a crucial role in creating a positive and engaging shopping experience.Your key responsibilities will include providing exceptional service, handling customer inquiries, and...


  • Petaling Jaya, Malaysia Telecontinent Sdn Bhd Full time

    **Responsibilities**: **Kelayakan** - Must possess at least a Certificate/STPM/Diploma or Bachelor's degree - Good communication skills - Training will be provided - Proficient in the use of computers - To start immediately - Pleasant personality and able to handle stress - At least 1 year experience of any Sales position **Tanggungjawab** - To enjoy making...


  • Petaling Jaya, Selangor, Malaysia Globaltrack Full time

    Globaltrack is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our support services department, you will be responsible for providing exceptional customer service, ensuring timely resolution of customer inquiries and issues, and contributing to the overall growth and success of our...


  • Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

    Job Summary:We are seeking a skilled English Speaker to join our team as a Customer Service Representative. The successful candidate will be responsible for handling inbound and outbound customer call inquiries, providing fast and timely solutions to all customer-related problems, and ensuring customer satisfaction by delivering excellent customer...


  • Petaling Jaya, Malaysia The Battery Shop Sdn Bhd Full time

    List-ID: 97313012Today 16:42 **Job Description**: - Job vacancy as Customer Service Representative Working hour - Morning shift 7am-3pm 8am-4pm - Noon shift 2pm-10pm 3pm-11pm We offer - Training - Basic + EPF + Socso - Allowance and bonus - Career growth Office located at 32 Square Petaling Jaya Send your resume to Or Whatsapp me at Show contact...


  • Petaling Jaya, Selangor, Malaysia SupportYourApp Full time

    About the JobThis is an exciting opportunity to join our team as a Crypto Customer Service Representative. We are a multinational company that provides secure technical, customer support, and CX services for tech companies around the globe.We work with clients from over 30 countries and speak over 60 languages. Our team is dedicated to providing outstanding...


  • Petaling Jaya, Selangor, Malaysia Love Full time

    Finding the Perfect FitWelcome to Love, Bonito, where fashion meets passion! As a Customer Service Representative, you will be the face of our brand, ensuring every guest leaves with a smile on their face.Our team is dedicated to making fashion accessible to all, and we're looking for someone who shares our vision. If you have a passion for fashion,...


  • Subang Jaya, Selangor, Malaysia HLA Full time

    Customer Focus RoleThis is a fantastic opportunity for a Customer Service Representative to join our retail team at HLA.The successful candidate will be responsible for providing exceptional customer service, meeting customer needs, and delivering products and services that meet or exceed customer expectations.We are looking for someone with strong...


  • Petaling Jaya, Malaysia IBM Full time

    Introduction Client satisfaction will be your ultimate goal in this role. As a customer service representative, you will be on the front line serving our customers. You'll be the technical resource and point person interacting with clients, vendors, and senior management, to identify and resolve complex technical problems. If solving problems and helping...


  • Petaling Jaya, Selangor, Malaysia Teleperformance Full time

    Job DescriptionWe are seeking a highly skilled Inbound Sales Representative to join our team at Teleperformance. As an Inbound Sales Representative, you will be responsible for providing timely support to customers through various communication channels.ResponsibilitiesField inbound calls and exhibit the correct sales and customer experience behaviors...


  • Petaling Jaya, Selangor, Malaysia Infosys Limited Full time

    Responsibilities and RequirementsThe Proactive Service Representative will be responsible for delivering high-value experiences to customers through simplified, successful interactions using all contact channels.They will utilize their knowledge across the entire portfolio of Hardware, Software, and Services to make the complex accessible and solve complex...


  • Subang Jaya, Malaysia SF GLOBAL EXPRESS (M) SDN BHD Full time

    **Responsibilities**: - Investigate root causes of issues faced by shipper or consignee and provide an accurate resolution. - Make outbound calls to consignee or shipper to follow up on cases. - Update statuses of issues on CRM. - Perform any other duties assigned from time to time. **Job requirements** - Education: Minimum STPM / Diploma in any studies. -...


  • Petaling Jaya, Selangor, Malaysia AIG Full time

    About the RoleAIG is a leading global insurance organization seeking a highly skilled and dedicated individual to join our team as a Customer Care Executive. In this role, you will be responsible for providing exceptional customer service via multiple service channels, including front counter, telephone, emails, faxes, and other available service channels in...


  • Petaling Jaya, Selangor, Malaysia Carsome - Penang (Perai) Inspection Centre Full time

    Job OverviewCarsome Penang (Perai) Inspection Centre is seeking a highly skilled and motivated individual to join our team as a Customer Service Executive. As a key member of our customer service department, you will be responsible for providing exceptional customer service and support to our clients.


  • Petaling Jaya, Malaysia Graymont PTY LTD Full time

    **Competitive package & hybrid working arrangement** - Progress your career in a multinational organization with an Asia Pacific focus. - Monday - Friday - Office hours (Hybrid) Office and home working arrangements - Diverse role covering; customer service, administrative, credits and reworks. Play a key role in the delivery of customer service processes...