Business Centre Telemarketer
2 weeks ago
Join Our Team and Shape the Future of the Medical-Aesthetics Industry
ClearSK Healthcare, a renowned chain of medical aesthetic clinics operating in Singapore, Shanghai, Hangzhou, and Kuala Lumpur, is on the hunt for a driven and seasoned Business Centre Telemarketer to become part of our dynamic team.
As a Business Centre Telemarketer at ClearSK, you will play a crucial role in our success by converting customer inquiries into appointments and online sales through phone calls, WA &/or SMS conversations. You will also be responsible for driving our digital marketing efforts across various platforms, including but not limited to Google, Facebook, Instagram, Xiao Hong Shu, and WeChat, to engage potential customers, turning inquiries into appointments or sales. You will be cross-trained to operate or track marketing campaigns or perform operational audit.
**Responsibilities**:
- Manage social media, Google, and website inquiries, converting them into appointments or direct sales.
- Maintain appointment trackers, balance peak and off-peak appointments, and maximize clinic resources.
- Offer service recovery to complaining customers and escalate complex cases to Reporting Officer.
- Stay updated on customer service protocols, product knowledge, and competitor offerings.
- Generate daily reports on leads, appointments, and sales, and monthly reports on appointments and no-shows.
- Manage customer accounts including package conversions and settlements.
- Follow up on customer feedback and escalate to management for resolution.
- Ensure compliance with clinic SOPs through remote access to systems and submit audit reports.
- Self-report on commissionable tasks and compute performance bonus claims.
- Coordinate with HQ on SOP audit & compliance and administrative matters.
- Adhere to remote working security protocols and maintain accurate work attendance records.
**What We're Looking For**:
- Bachelor's degree in Marketing, E commerce, Business or any related field. Applications from recent graduates are highly encouraged.
- Exceptional communication skills and fluent in both Eng and Chin, able to cater to English-speaking & PRC customers.
- 1 year of experience in telesales and customer service preferably from
- service / hospitality / healthcare / retail industry advantage.
- Experience in aesthetics, beauty and skincare sector advantage.
- Comfortable with paperless and IT-guided environment.
- Results oriented and a faster learner who can get up to speed after a short induction training, complemented by structured workplace training.
- A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.
- Able to work on some weekends.
- Professional presentation and excellent customer handling skills
**What We Offer**:
- An attractive remuneration package with performance-based incentives.
- Comprehensive training and ongoing support to excel in your role.
- Opportunities for career advancement within our growing organization.
- A friendly and inclusive work culture that values teamwork and collaboration.
- The chance to make a real difference in people's lives by helping them achieve their aesthetic goals.
- Access to state-of-the-art aesthetic treatments and services at discounted rates.
**Application process**:
Pay: RM5,000.00 - RM7,500.00 per month
**Benefits**:
- Opportunities for promotion
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
- Performance bonus
**Experience**:
- Telemarketing: 1 year (preferred)
-
Telemarketing
2 weeks ago
Kuala Lumpur, Malaysia ELABRAM SYSTEMS Full timeResponsibilities: - Promoting through telemarketing. - To build strong customer relationships. - To deliver professional, cost effective and quality tele sales to achieve the mission and objectives of the Outbound Contact Centre. **Requirements**: - Open for SPM holder and above - Enjoy working over the telephone. - Good communication skills. Knowledge of...
-
Call Centre Agent
2 weeks ago
Kuala Lumpur, Malaysia UM SPECIALIST CENTRE Full time**JOB DESCRIPTION**: - Make outbound calls to patients to book/reschedule appointments. - Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all transactions. - Provide excellent and high-quality service in a timely and professional manner. - Ensure KPIs targets (e.g. customer satisfaction index, first...
-
Telemarketing
1 week ago
Kuala Lumpur, Malaysia SSA & ASSOCIATES Full timeAssist in recruitment calls - Search from the system on the database to check the correct talent for interviews. - Contact existing and potential customers by telephone calls. (List will be given) - Office working environment. - Training will be provided. - Working Days / Hours: 9am - 6pm (Monday - Friday) **; Requirements**: - SPM / Diploma / Degree or any...
-
Telemarketing Executive
7 days ago
Kuala Lumpur, Malaysia Elabram Systems Full timeKey Responsibilities - Promote simple insurance plans through telemarketing. - To build strong customer relationships. - To deliver professional, cost-effective, and quality telesales to achieve the mission and objectives of the - Outbound Contact Centre. Key Requirements: - Open for SPM holder and above - Enjoy working over the telephone. - Good...
-
Telemarketing / Telesales
1 week ago
Kuala Lumpur, Malaysia Agensi Executive Recruiters Sdn. Bhd. Full timeResponsibilities 1. Manage sales and deliver performance via telecommunications with customers. 2. Promote simple insurance plans through telemarketing. 3. To build strong customer relationship. 4. To advise customers and to close sales via various payment modes. 5. To deliver professional, cost effective and quality telesales to achieve the mission and...
-
Telemarketer (Jln Raja Laut Kl)
1 week ago
Kuala Lumpur, Malaysia Chasyl Group Full time**Responsibilities**: - Provide quotation for motor vehicle insurance. - Advice customers on other insurance related matters such as endorsement, extension, NCD etc. **Requirements**: - Min SPM, experience in Call Centre/Telemarketing. - Ability to communicate well in Bahasa Malaysia and English. - Basic computer knowledge. **Salary**: Up to RM1,800.00...
-
Telemarketing
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Global Placement Full timeAre you a dynamic communicator with a passion for sales? We're looking for a Telemarketer to join our team and drive business growth through outbound sales efforts. If you have excellent persuasion skills and enjoy building customer relationships, we want to hear from youThis is a remote work opportunityKey Responsibilities:Outbound Calling: Proactively...
-
Telemarketing Executive
2 weeks ago
Kuala Lumpur, Malaysia AXA AFFIN GENERAL INSURANCE BERHAD Full timeTo contact targeted customers to promote or upgrade products or services - To provide professional consultation to customer - To handle any customer concerns and inquiries - To achieve DAILY & Monthly sales target given **Salary**: From RM1,700.00 per month **Benefits**: - Opportunities for promotion - Professional development Schedule: - Monday to...
-
Telemarketer (Part Time)
3 weeks ago
Kuala Lumpur, Malaysia U TURN SERVICE Full timePOSITION - TELEMARKETING (PART TIME) LOCATION - Bandar Sri Damansara SALARY - RM 600-RM1000 TIME - 9am to 1pm or 2pm to 6pm (5 working days) Description The duties of a Telemarketer include: - Contacting businesses or individuals who can be potential clients by telephone. - Make calls and calling previous clients. - Explain products and services. -...
-
Telemarketing
1 week ago
Kuala Lumpur, Malaysia NW CORPORATE ADVISORY SDN BHD Full time**Key Responsibilities**: - Conduct outbound calls to potential clients from provided leads lists, particularly focusing on Mandarin-speaking clients. - Inform potential clients about SME loan options and government grant opportunities. - Qualify leads and gather relevant information to assess their needs. - Set appointments for the sales team with...
-
Telemarketing Executive
3 weeks ago
Kuala Lumpur, Malaysia Radius Payment Solutions Full time**Telemarketing Executive** Located at strategic location, Mid Valley City, Kuala Lumpur! Radius Business Solution (M) Sdn Bhd, Suite 7.05 Level 7, The Gardens North Tower, Mid Valley City, 59200, Kuala Lumpur, Malaysia **Salary**:Basic Salary is 3500RM + Due to ongoing growth Radius Payment Solutions, a leading global fleet management company, are...
-
Telemarketing Consultant
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full timeJob Description - Telemarketing Consultant (Contract) (2400011Q)The role will be responsible to work with CFS –Telemarketing & Indirect Channel.Job responsibilities:Promote General Insurance products through telemarketing to bank customers.Handle customer enquiries with confidence.Correspond with customers through emails.Liaise with internal departments...
-
Telemarketing Analyst
2 weeks ago
Kuala Lumpur, Malaysia AIA Berhad Full time**HAVE YOU GOT WHAT IT TAKES TO EARN A 5-FIGURE INCOME** - High sales incentives - Medical and other fringe benefits - Training and bank customers data base provided **Responsibilities**: - Promote simple insurance plans through telemarketing to dedicated bank customers. - To build strong customer relationship. - To perform direct channel sales. - To...
-
Telemarketing Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Customer Connect Malaysia Sdn Bhd Full timeAs a senior telemarketing specialist, you'll be serving the regional telemarketing requirements for one of the top ASEAN Google Partners, focusing on spreading awareness on digital transformations and specializing in three main areas – Artificial Intelligence, Machine Learning and Cloud Infrastructure. Your role is crucial in driving sales efforts by...
-
Telemarketer
1 week ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Asia Recruit Full timeOur client is one of the **Top leading telecommunication / communications** service providers in Malaysia, enabling both individual and business customers to connect and communicate anytime. - Handling incoming calls and enquiries from customers with demonstration of excellent customer service skills to meet and exceed customers’ expectations. - Follow up...
-
Telemarketing - Ampang
2 weeks ago
Kuala Lumpur, Malaysia Multi Ezy trading Sdn Bhd Full time**Responsibilities** - Convert leads provided by bank to sales through telemarketing; - Handle customer enquiries with confidence; - Liaise with internal departments on policy fulfilment; - Achieve sales target set out by business; - Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the...
-
Telemarketing Executive
7 days ago
Kuala Lumpur, Malaysia One Touch Call Centre Full timeJob description - To make calls for financial and non-financial projects. - Manage projects and understand technical aspects of the call centre activities. - Set up appointments for our sales manager to meet with customer. - Build strong customer relationship. - Deliver professional, cost effective and quality sales to achieve the mission and objectives of...
-
Saas Telemarketing
4 weeks ago
Kuala Lumpur, Malaysia DG1 Group Holdings Inc Full timeSaaS Telemarketer at DG1 Malaysia Join the revolution in Malaysia's digital market and make a real impact on small and medium enterprises (SMEs) by helping them go online and digitize their businesses. DG1 Malaysia is seeking a highly motivated and dynamic Telemarketer to join our sales team. As a Telemarketer, you'll be responsible for reaching out to...
-
Telemarketing Team Lead-indonesia
1 week ago
Kuala Lumpur, Malaysia growthfn Full timeAs a Telemarketing Team Lead, you will be responsible for managing and leading a team of telemarketers to achieve sales targets and deliver outstanding customer service. Your duties will include: - Supervising and motivating a team of telemarketers to achieve daily, weekly, and monthly sales targets. - Monitoring calls to ensure quality standards and...
-
Campaign Telemarketing Executive
2 weeks ago
Kuala Lumpur, Malaysia SRG ASIA PACIFIC SDN. BHD. Full timeJob Highlights - Convenient & easy access to working location (KL Sentral) - Exposure & experience in a fast paced BPO Call Centre Industry - Fun, Engaging Work Environment What you would enjoy as SRGian? - Ability to earn high performance incentives - Performance based environment which gives you an opportunity to outshine - Constant support and extensive...