Major Incident Analyst

Qualifications - Diploma or Bachelor Degree in IT / Computer Science or equivalent - Professional certification is an added advantage - i.e. MCP/MCITP/MCSE, Lotus Notes, ITIL Core responsibilities The range of activities and tasks to be undertaken by a First Level Support Analyst are to: - Take and receive all customer calls in a professional and...

1 Opening- Bayan Lepas**Role description**: Role Proficiency: Serve as the first point of contact for cyber security incidents escalations and investigation. Work with different teams to improve service provided by SOC to clients around the globe. Outcomes: - React on cyber security incident escalation from L1 or customer on defined SLA and with proper...

**Company Description** Renesas is one of the top global semiconductor companies in the world. We strive to develop a safer, healthier, greener, and smarter world, and our goal is to make every endpoint intelligent by offering product solutions in the automotive, industrial, infrastructure and IoT markets. Our robust product portfolio includes world-leading...

Strategic Supplier to Agilent / Keysight Technologies since 1999. 30 years of combined technical expertise in Electronics Test & Measurement & Semiconductors industry. Comprehensive technical skillsets in Keysight / Agilent / Fluke / Anritsu / Tektronix / Other major brands. We provide technical training for small groups in the field of Electronics Test &...

1 Opening- Bayan Lepas**Role description**: Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide technical leadership (lateral or hierarchical) for the team to resolve customer issues Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2)...

1 Opening- Bayan Lepas**Role description**: Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide mentorship (Hierarchical or Lateral) to junior associates Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in...

**Company Description** At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference. - Manage, develop and deploy effectively shift in house...

**Company Description** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our...

**Company Overview**: At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we're living up to our purpose everyday by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer - safer communities, safer schools, safer...

JLL supports the Whole You, personally and professionally. JLL supports the Whole You, personally and professionally. We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be...

** Familiar in Medical related quality standards (ISo 13485)** ** Experience in managing large group subordinates (up to 10-20)** **Responsibilities**: - Lead the Quality Assurance Department in operating with a high level of efficiency, integrity, and enthusiasm, striving to achieve excellence in all endeavors. - Be creative and proactive contributor on...

**Position level **:Manager/ Sr Manager ** Must have experience in managing more than 10 subordinates, min. 3-5 years working as QA Manager preferred.** ** Familiar in medical quality standards (ISO 13485).** **Responsibilities**: - Lead the Quality Assurance Department in operating with a high level of efficiency, integrity, and enthusiasm, striving to...