Data Center Operations Technician
4 weeks ago
You remove customer constraints for IT Infrastructure capacity hosted in AWS Data Centers, engage in physical data center activities. This includes all tasks associated with rack deployment, rack cabling, hardware breakfix, software troubleshooting, and rack decommissioning. These activities include the following: Strong work ethics and works well in a team Work in shifts to support 24/7 operations (covering both night and day shifts). Experience using Linux and Windows systems PC/Server hardware breakfix experience Basic networking switching and routing experience Cable copper and fiber experience Experience with problem ticket tracking, prioritization, and escalation procedures Experience or basic understanding of maintenance windows / change management systems - policy, process, and procedure English proficiency (verbal and written) at a level that enables daily tasks BA/BS in technical field or equivalent practical experience Understand and follow Safety and Security policies in a workplace Ability to lift and move 20 kg of equipment Passionate about IT infrastructure and hardware
Key job responsibilities
You remove customer constraints for IT Infrastructure capacity hosted in AWS Data Centers, engage in physical data center activities. This includes all tasks associated with rack deployment, rack cabling, hardware breakfix, software troubleshooting, and rack decommissioning.
**These activities include the following**:
Strong work ethics and works well in a team
Work in shifts to support 24/7 operations (covering both night and day shifts).
Experience using Linux and Windows systems
PC/Server hardware breakfix experience
Basic networking switching and routing experience
Cable copper and fiber experience
Experience with problem ticket tracking, prioritization, and escalation procedures
Experience or basic understanding of maintenance windows / change management systems - policy, process, and procedure
English proficiency (verbal and written) at a level that enables daily tasks
BA/BS in technical field or equivalent practical experience
Understand and follow Safety and Security policies in a workplace
Ability to lift and move 20 kg of equipment
Passionate about IT infrastructure and hardware
Kuala Lumpur, MYS
Data center operation experience Understanding of network hardware, design, protocols and troubleshooting. Linux certification and/or administration experience - RHCSA/RHCE, LPIC, Linux+ Understanding of storage devices. Network certification - CCENT/CCNA, Network+ 3~4 year experience troubleshooting server hardware issues from multiple vendors Scripting skills - Bash, Python, Perl, etc. Project coordination/management experience
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