Customer Service Executive Mandarin Speaker
6 months ago
**JOB REQUIREMENTS**:
- Excellent communication and writing skills in **Mandarin, English** and **Bahasa Malaysia.**:
- **SPM/UEC/IGCSE leavers** are encouraged to apply.
- Able to work on **rotational shifts.**:
- **Willing to relocate to Johor.**:
- Good problem-solving skills and ability to perform under a high paced working environment.
**JOB DESCRIPTION**:
- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issues related to the company’s products.
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA.
**BENEFITS**:
- 1 month training + training allowance
- **1 month free accommodation for outstation**:
- Shuttle service provided
- Annual Leave
- Medical Leave
- EPF & SOCSO
- Overtime pay
**Job Types**: Full-time, Contract
Contract length: 24 months
Pay: RM3,000.00 - RM3,500.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Signing bonus
**Education**:
- STM/STPM (preferred)
**Language**:
- Mandarin (preferred)
- English (preferred)
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