Customer Service/front Line Assistant- Retail

DescriptionWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the...

**Job Number** 24040506 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of...

We are looking for a Front Office Assistant responsible to response to all guests request in the timely manner and carry out work accordance to front office standard operating procedures set by the company. **Responsibilities**: - Provide guest service, checks in guests, input reservation into IFCA system, collecting room deposit before issuing room keys...

The Front Office Assistant responsible to performs check-in/out function for hotel guests, including being an information provider, receiver, diplomat, problem solver, salesperson, hotel representative, public relations agent, coordinator of activities and accountant with the utmost politeness, efficiency and friendliness. **Duties and...

Front Desk Cum Reservation Assistant Job Description - Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) - Greet and welcome guests upon their arrival as well as answer questions and address complaints. - Perform Cashiering Task. - Perform all check-in and check-out tasks - Manage online and phone reservations -...

We are looking for a Front Office Assistant responsible to response to all guests request in the timely manner and carry out work accordance to front office standard operating procedures set by the company. **Responsibilities**: - Provide guest service, checks in guests, input reservation into IFCA system, collecting room deposit before issuing room keys...

We are looking for a Front Office Assistant responsible to response to all guests request in the timely manner and carry out work accordance to front office standard operating procedures set by the company. **Responsibilities**: - Provide guest service, checks in guests, input reservation into IFCA system, collecting room deposit before issuing room keys...

**The Important Role** **You will play an important role in**: - Engaging in all forms of consumer and wholesale customer service. - Monitoring, updating, and conducting live chats across company eCommerce and social media channels - Processing wholesale purchase orders and liaising with our warehouse team to oversee the timely dispatch of orders. -...

**The Important Role** **You will play an important role in**: - Engaging in all forms of consumer and wholesale customer service. - Monitoring, updating, and conducting live chats across company eCommerce and social media channels - Processing wholesale purchase orders and liaising with our warehouse team to oversee the timely dispatch of orders. -...

Ensure the front desk services provided to guests and customers are fulfilling the resort’s quality standard. - Ensure the guest check-in and check-out process is in order and efficient. - Handle the special check-in and check-out procedure for VIP guest and special guest. - Coordinate with Front Office team in assigning room for VIP guest and...

**Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Melaka** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work shift...

Greet and assist customers with inquiries to ensure a positive experience. - Maintain a clean, organized, and presentable store. - Work with teammates to achieve store goals. - Follow company policies, including safety and security. - Participate in training to improve product knowledge and customer service skills. - Communicate clearly with teammates and...

**Overview** - A Customer Service Officer is responsible for providing frontline services in areas such as manning the lobby information counter, liaising with patients and caregivers for enquires and any other assistance. - S/He is able to combine excellent customer service and problem-solving skills, with the ability to work both independently and as part...

Knowledge in handling of emergency case in resort/ hotel areas. Knowledge of the administrative procedures of Front Office Department. Knowledge in handling of customer’s complaint and request. Ability to communicate effectively with various levels of employees. Ability to communicate with customer/ guest effectively. Schedule: - Rotational...

As a Front Crew, you will play a crucial role in providing excellent customer service and ensuring a positive dining experience for guests. You will be responsible for various tasks related to customer interaction, order processing, and maintaining a clean and organized front-of-house area. **Key Responsibilities**: **Customer Service**: - Greet and...

**Responsibilities**: Based in Melaka - this role is responsible for overall Branch Operations Services transactions in line with Comany and Branch Operation policies and procedures. Key responsibilities: - To handle submissions at the counter, which consist of Unit Trust, Private Retirement Scheme, Trust Nomination, Insurance, Islamic Estate Planning,...

_Job responsibilities_ **Sales Management**: - Follow up the sales turnover indicators set by the store manager, - Manage staff duty rooster and performance tracking - Analyse sales data and plan a strategic improvement plan, and pay attention to market trends of competitive products **Operation Management** - Supervise outlet staff to execute front store...

**1. Retail Assistant**: - Welcoming customers to our retail store, providing a warm and informative shopping experience. - Assisting customers in selecting appropriate PPE products based on their industry, needs, and safety requirements. - Offering expert guidance on the features and benefits of different PPE items, ensuring customers make informed...

Job Description: We are seeking a motivated and enthusiastic individual to join our team as a Front Office Hotel Cum Cashier. In this role, you will be responsible for providing exceptional customer service at the front desk of our hotel while also handling cashier duties. Your primary responsibilities will include greeting and checking in guests, managing...

Resolve complaints and handle service issues - Updating customer records in google sheet - Print consignment and process orders from Shopee, Tiktokshop, Website and WhatsApp - Help sales and marketing team to prepare samples or products for PR package / booth / event / retail setup - Analyze bad reviews or low rating products on all platforms - Update all...