Customer Service Officer
5 months ago
**職責:**
- 為上門和致電的客戶提供優質的客戶服務。
- 處理會員和客戶的詢問、回饋和要求。
- 使用店內互動工具和產品促銷來推動銷售。
- 確保始終遵守視覺行銷標準。
- 在櫃檯處理銷售和會員交易。
- 積極跟進客戶的詢問、回饋和要求。
- 與客戶保持定期接觸,向他們提供促銷和新產品發布的最新信息,並保持良好的關係。
- 執行每日盤點以確保實際庫存和系統記錄盤點。
- 擁有基本的美容背景和知識是增值的。
**資格:**
- 最低 SPM 水平
- 得體且積極的態度
- 個性開朗、外向、善於交際,具有良好的人際互動與客戶服務能力
- 至少 1 年相關工作經驗
- 能夠用英語、馬來語和華語進行有效溝通(與講華語的會員和客戶聯絡)
- 電腦知識
- 按計劃輪換
- 能夠執行輪班工作,包括週末並願意在零售時間工作
- 地鐵站距離公司僅幾步之遙
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