Team Lead
5 months ago
**Position**: Team Lead (Maps Operation)
**Work Location**: Kuala Lumpur, Malaysia
**Tenure**: Fixed-term contract
**Working mode**: Hybrid, currently still work from home, normal working hour
**Key Responsibilities**:
- Technical know-how - Ability to quickly understand technical and conceptual nuances of Online Maps and tools
- Managing and overseeing the activity of the team of 15 - 20 Maps editing Specialists.
- TL will be leading multiple short to long term pilot projects within online maps space
- Liaison with GIS Analyst to understand the problem statement and run pilot projects with the team
- Present structured analysis to GIS analyst lead and client program manager
- Strong problem-solving skills & attention to details a must
- Comfortable dealing with rapidly-evolving work environment
- Strict adherence to deadlines
- Work and Train the new hires within defined timelines
- Maintain productivity and quality trackers
- Managing attendance, forecasts, team level reporting activities
- Willing to work in a shift based work schedule when required
**Requirements**:
- Bachelor’s degree or equivalent practical experience preferred
- 7 - 10 Years working experience which includes a minimum of 3 - 5 years of team handling/people management (as Team Lead)
- Experience working across multiple online maps related processes for instance basemap editing, POI etc. will be an advantage
- **C1/C2 Level of English** (spoken & written)
- Ability to communicate in other languages, Thai or Indonesian (non-native speaker) will be an advantage
- Supervisory experience and experience managing projects to established requirements.
- Willing to work in a shift-based work schedule if required
- Excellent analytical and logical reasoning abilities
- Working knowledge of MS Excel / Spreadsheets in the areas like VLOOKUP, pivot table, charts.
**Huge Plus**:
- Excellent communication (verbal and written), facilitation and interpersonal skills.
- Basic knowledge of SQL language & data mining is a value add
- Ability to manage multiple tasks simultaneously and thrive in a complex, fast-paced environment with multiple priorities.
- Analytical with strong problem-solving and troubleshooting skills and the ability to exercise mature judgment and structured decision-making.
- Quick learner and adaptable to learn new processes, concepts, and skills.
- Strong attention to detail with a desire to deliver accurately, efficiently and to a high standard.
- Highly motivated with the ability to thrive in a fast-paced, high energy, and demanding team-oriented environment.
**About Cognizant**:
**#LI-CTSAPAC
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