Front Desk/ Guest Service

A Hotel Front Desk Agent is a professional who is **responsible for greeting guests in an efficient and courteous manner**. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services. Checking guests in and out. -...

A Hotel Front Desk Agent is a professional who is **responsible for greeting guests in an efficient and courteous manner**. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services. Checking guests in and out. -...

**Job Summary**: As a Front Desk Associate, you will be the first point of contact for our guests. Your primary responsibilities will include greeting guests, checking them in and out, managing reservations, and addressing any guest inquiries or issues. Additionally, you will be required to serve alcohol to guests when necessary, adhering to all legal...

The Front Office Manager has overall responsibility for **supervising Guest Service Agents, Night Auditors, and bell staff to ensure total guest satisfaction**. Provide guidance and direction to all associates to ensure they are adhering to all hotel policies, standards, procedures and regulations. Job scope includes - Defining and implementing front desk...

Job summaryAssisting the Front Office Manager in managing the front office department and supervising staff Ensuring efficient check-in and check-out processes Maximizing guest and employee satisfaction and improving department's financial performanceJob seniority: entry levelResponsibilities Maintain customer service and front office goals Manage daily...

**Hotel Front Desk Responsibilities**: - Checking guests in and out. - Receiving and managing reservations made online and telephonically. - Verifying guests' payment methods during check-in. - Assigning rooms to guests and informing them of any specials offered by the hotel. - Organizing transport services for guests at their request. - Providing guests...

**Position**: GUEST SERVICES AGENT (Full time #539357) **Property / Office**: Mandarin Oriental, Kuala Lumpur **Location**: Kuala Lumpur, Malaysia **Summary** The Guest Services Agent will meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences. The Guest Services Agent...

**Position**: GUEST SERVICES AGENT (Full time #538664) **Property / Office**: Mandarin Oriental, Kuala Lumpur **Location**: Kuala Lumpur, Malaysia **Summary** The Guest Services Agent will meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences. The Guest Services Agent...

**Position**: GUEST SERVICES AGENT (Full time #537346) **Property / Office**: Mandarin Oriental, Kuala Lumpur **Location**: Kuala Lumpur, Malaysia **Summary** The Guest Services Agent will meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences. Responsible to meet and...

**Position**: GUEST SERVICES SUPERVISOR (Full time #538665) **Property / Office**: Mandarin Oriental, Kuala Lumpur **Location**: Kuala Lumpur, Malaysia **Summary** The Guest Services Supervisor is responsible for the supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements and maintains a service and...

**Position**: GUEST SERVICES SUPERVISOR (Full time #539358) **Property / Office**: Mandarin Oriental, Kuala Lumpur **Location**: Kuala Lumpur, Malaysia **Summary** The Guest Services Supervisor is responsible for the supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements and maintains a service and...

**Location : Hotel Le-Shore, Pasir Penambang, Kuala Selangor.** **Position Summary**: The Front Desk Supervisor Assistant assists in overseeing the front desk operations and supporting the Front Desk Supervisor in managing staff, handling guest interactions, and ensuring operational efficiency. This role requires strong organizational skills, attention to...

Front Office Age : 18 - 30 years old DUTIES AND RESPONSIBILITIES: Register guests and assigns rooms. Accommodates special requests whenever possible. Assists in pre-registration and blocking of rooms for reservations. Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. Understands room status...

Front Office DUTIES AND RESPONSIBILITIES: Register guests and assigns rooms. Accommodates special requests whenever possible. Assists in pre-registration and blocking of rooms for reservations. Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. Understands room status and room status...

Front Office Age : 18 - 30 years old DUTIES AND RESPONSIBILITIES: Register guests and assigns rooms. Accommodates special requests whenever possible. Assists in pre-registration and blocking of rooms for reservations. Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. Understands room status...

Front Office Age : 18 - 30 years old DUTIES AND RESPONSIBILITIES: Register guests and assigns rooms. Accommodates special requests whenever possible. Assists in pre-registration and blocking of rooms for reservations. Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. Understands room status...

To ensure front office team deliver the hotel standard and provide exceptional guest service at all times. - Ensuring hotel guest are registered in accordance with front office policies and procedures. - To ensure front office team are aware of current promotions, policies and other important information. - Responsible to checking billing instructions,...

1) Perform all check-in and check out tasks 2) Greeting guests upon arrival and making them feel welcomed 3)Responds to guests enquiry & complaints in a timely and professional manner 4) To provide front desk services ti guest 5) To carry out duties as required by superior from time to time **Requirements**: 1) Good Attitude 2) Willing to learn and...

Job responsibilities: - Receive visitors at the front desk by greeting, welcoming, directing and announcing them appropriately - Answer, screen and forward incoming phone calls - Respond to all requests in a courteous, professional manner at all times - Control guests/vendors access to residential floors through appropriate registration - Assist on booking...

**Job Summary**: As a Front Desk Associate, you will be the first point of contact for our guests. Your primary responsibilities will include greeting guests, checking them in and out, managing reservations, and addressing any guest inquiries or issues. Additionally, you will be required to serve alcohol to guests when necessary, adhering to all legal...