L3 Technical Support- Korean Speaker

Responsibilities: Take ownership of incoming help requests from end users and document all pertinent customer information. Handson experience working with ticketing tools and SLA governed environment Prioritize and schedule problems. Escalate problems (when required) to the appropriate channel. Record, track, and document the problemsolving process all the...

**Responsibilities** - Hands-on experience working with ticketing tools and SLA governed environment. - Escalate issues (when required) to the appropriate channel. - Record, track, and document customer interaction in ticketing system. - Help Support delivery teams by working closely in getting the support cases assigned to support engineers as per the...

Responsibilities Handson experience working with ticketing tools and SLA governed environment. Escalate issues (when required) to the appropriate channel. Record, track, and document customer interaction in ticketing system. Help Support delivery teams by working closely in getting the support cases assigned to support engineers as per the support plan of...

**Responsibilities**: - Take ownership of incoming help requests from end users and document all pertinent customer information. - Hands-on experience working with ticketing tools and SLA governed environment. - Prioritize and schedule problems. Escalate problems (when required) to the appropriate channel.Record, track, and document the problem-solving...

**Responsibilities**: - Take ownership of incoming help requests from end users and document all pertinent customer information. - Hands-on experience working with ticketing tools and SLA governed environment. - Prioritize and schedule problems. Escalate problems (when required) to the appropriate channel.Record, track, and document the problem-solving...

IT Service Desk/ Helpdesk Japanese /Korean Speaker - At least JLPT N2. - Training is provided. - for Korean speaker at least TOPIK Level 5-6 **Salary**: RM4,500.00 - RM5,000.00 per month **Benefits**: - Health insurance Schedule: - Monday to Friday Ability to commute/relocate: - Kuala Lumpur: Reliably commute or planning to relocate before starting...

**Technical Skills**: - Good experience and exposure to Linux/Unix - Technical troubleshooting/ debugging experience, programming experience, scripting knowledge, good knowledge in database, SQL queries will be added plus - Basic knowledge of macros. - Basic knowledge on Cluster and Active Directory - Usage of MS Office suite (MS Outlook, MS Word and MS...

**Technical Skills**: - Excellent client-facing skills - Excellent listening skills - Excellent written and verbal communication skills - Ability to speak and write clearly and accurately - Strong problem-solving and multi-tasking skills - High proficiency in using computers. - Good experience and exposure to Linux/Unix - Technical troubleshooting/...

Office managers oversee the administrative work that clerical workers are commissioned to perform in various types of organisations or associations. They perform micromanagement and maintain a close view of administrative processes such as such as controlling correspondence, designing filing systems, reviewing and approving supply requisitions, assigning and...

Office managers oversee the administrative work that clerical workers are commissioned to perform in various types of organisations or associations. They perform micromanagement and maintain a close view of administrative processes such as such as controlling correspondence, designing filing systems, reviewing and approving supply requisitions, assigning and...

**Responsibilities**: - Take ownership of incoming help requests from end users and document all pertinent customer information. - Hands-on experience working with ticketing tools and SLA governed environment - Prioritize and schedule problems. Escalate problems (when required) to the appropriate channel. Record, track, and document the problem-solving...

Technical Skills: Good experience and exposure to Linux/Unix Technical troubleshooting/ debugging experience, programming experience, scripting knowledge, good knowledge in database, SQL queries will be added plus Basic knowledge of macros. Basic knowledge on Cluster and Active Directory Usage of MS Office suite (MS Outlook, MS Word and MS Excel) & Open...

Responsibilities: Take ownership of incoming help requests from end users and document all pertinent customer information. Handson experience working with ticketing tools and SLA governed environment Prioritize and schedule problems. Escalate problems (when required) to the appropriate channel. Record, track, and document the problemsolving process all the...

Back **Financial Accountant (Korean Speaker)**: - Cyberjaya, Malaysia - General Management/ Administration/ Support - 37491 mail_outline Get future jobs matching this search *** **Job Description**: **WHAT YOU DO AT AMD CHANGES EVERYTHING** - We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the...

Technical Skills: Excellent clientfacing skills Excellent listening skills Excellent written and verbal communication skills Ability to speak and write clearly and accurately Strong problemsolving and multitasking skills High proficiency in using computers. Good experience and exposure to Linux/Unix Technical troubleshooting/ debugging experience,...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following project's documented call flows, work processes, data entry requirements, and complaint...

**Responsibilities** **Qualifications** - Bachelor's degree in Computer Science, Information Technology, or a related field - 1 to 2 years of experience in Level 3 support. - Required skills: Oracle database management, Spring Boot framework, and JBOSS server administration - Demonstrated expertise in the software development lifecycle, covering analysis,...

**Job title: Service Desk Analyst - Korean** **Location: Cyberjeya Malaysia** **Job type: Permanent** **Roles and Responsibilities** - Experience of working in a large customer focused environment; - At least 1 year’s experience in a customer service industry, preferably IT based; - At least 2 years experience of working in a helpdesk/customer handling...

Responsibilities: Take ownership of incoming help requests from end users and document all pertinent customer information. Handson experience working with ticketing tools and SLA governed environment. Prioritize and schedule problems. Escalate problems (when required) to the appropriate channel.Record, track, and document the problem-solving process all the...

**GENERAL SUMMARY**: - Take ownership of the Support Tickets and customer communication to be done by L2 - L2 engineer will work with required L3 engineer and ensure the logical conclusion of ticket when they are unable to solve the ticket within the stipulated time - Work with Escalation Lead over Escalated tickets. - Issue understanding and Impact...