Now Hiring:customer Service Officers- Digital

3 weeks ago


Kuala Lumpur, Malaysia Brandt International Sdn Bhd Full time

**Customer Service Officers - Call Center - Inbound Calls, Digital Banking**

**Working Location - CP Tower Section 16, Petaling Jaya, close to train station**

**Working hours - 24-7 rotation shifts
- Monday - Sunday, 5 working days & 2 off days**

**7am
- 4pm, 9am
- 6pm, 2pm
- 11pm, 10.30pm - 7.30am**

**Basic Salary - From 2,400- RM 3,000**

**Mandarin Language Allowance
- RM500 (spoken only)**

**Shift monthly allowance - up to RM 300**
**KPI monthly allowance - RM400- RM600 or quarterly RM 1,200.00 to RM1,800.00** **(Min to Max)**

**- Provide accurate information and resolve customer issues related to digital banking products and services.**

**- Maintain a high level of product knowledge to effectively support customer needs.**

**- Ensure timely and accurate documentation of all customer interactions in the company's CRM system.**

**- Meet the Key Performance Indicators (KPIs) monthly.**

**- Collaborate with cross-functional teams to improve processes and customer experience.**

**- Demonstrate empathy and understanding when dealing with customers.**

**- Assist customers with online banking, mobile banking, and other digital banking-related inquiries.**

**Job Requirement**:
**- Possess a Diploma or Degree in a related field.**

**- Minimum of 1-2 years of customer service experience in a contact center environment specializing in online banking, e-wallet, or e-commerce payment gateway solutions.**

**- Minimum of 1 year of experience in the financial services industry is encouraged to apply.**

**- Excellent verbal and written communication skills in English are mandatory.**

**- Strong interpersonal skills and the ability to build rapport with customers.**

**- Proficient in Microsoft Office and experienced in working with CRM systems.**

**- Familiarity with digital banking products and services.**

**- Ability to work flexible hours, including weekends (24/7).**

Pay: RM2,400.00 - RM3,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Application Question(s):

- When are you able to start work?
- What Are Your Salary Expectations?

Application Deadline: 06/10/2024



  • Kuala Lumpur, Kuala Lumpur, Malaysia Brandt International Sdn Bhd Full time

    Customer Service Officers - Call Center - Inbound Calls, Digital BankingWorking Location - CP Tower Section 16, Petaling Jaya, close to train station**Working hours rotation shifts Monday Sunday, 5 working days & 2 off days****7am 4pm, 9am 6pm, 2pm 11pm, 10.30pm 7.30am**Basic Salary From 2,400 RM 3,000**Mandarin Language Allowance RM500 (spoken...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Kingdom Digital Full time

    Ever wonder how creative content writers are able to take their work to professional level? STOP WONDERING And come find out from us instead. We are seeking aspiring individuals like you to join us. You'll get to learn about content writing processes with guidance from your team and apply it through writing content for social media platforms, banners, and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Terrabit Consulting Sdn Bhd Full time

    Experience - 7 + YearsTask Description: We are seeking a highly skilled and experienced- 8/9 Years experienceWork Result: Maintain and develop new features for Spark.Skill Area: Application DevelopmentTechnology: Container PlatformsProficiency - Technology: ExpertSKILLS:Service Now Module Developer (Not Service now developer).In this role, you will be...


  • Kuala Lumpur, Malaysia Digital Sage Full time

    **Job Summary**: - Read up to the end of this job post. _ We are looking for a Digital Project Manager preferably from Brunei. The Digital Project Manager is responsible for leading our digital marketing and digital services operations, driving the execution of our digital strategy, and ensuring alignment with the company's overall vision and goals as laid...


  • Kuala Lumpur, Malaysia Digital 38 Sdn. Bhd. Full time

    **Our Team** Digital 38 Group is a 360 Digital Marketing Agency with a strong presence in Southeast Asia and Greater China. Founded in 2006, we have 100+ digital specialists that could cater to your diverse digital needs. Digital 38 Group - comprising IH Digital, D38 and Asia Travel Club - aims to simplify digital marketing, eCommerce and social media...


  • Kuala Lumpur, Malaysia Digital 38 Sdn. Bhd. Full time

    **Our Team** Digital 38 Group is a 360 Digital Marketing Agency with a strong presence in Southeast Asia and Greater China. Founded in 2006, we have 100+ digital specialists that could cater to your diverse digital needs. Digital 38 Group - comprising IH Digital, D38 and Asia Travel Club - aims to simplify digital marketing, eCommerce and social media...

  • Digital Marketing

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia GMH Consultancy Service Sdn Bhd Full time

    Job DescriptionGMH Consultancy Service is a fast growing digital marketing agency which manages clients across different industries such as real estate, resort, education, fashion, ecommerce, automotive and others.We are currently seeking for a rock star to join our team as Content Creator/Copywriter/SEO Specialist. You will work closely with our team to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Digital 38 Sdn. Bhd. Full time

    Our TeamDigital 38 Group is a 360 Digital Marketing Agency with a strong presence in Southeast Asia and Greater China. Founded in 2006, we have 100+ digital specialists that could cater to your diverse digital needs. Digital 38 Group - comprising IH Digital, D38 and Asia Travel Club - aims to simplify digital marketing, eCommerce and social media marketing...


  • Kuala Lumpur, Malaysia Terrabit Consulting Sdn Bhd Full time

    **Experience - 7 + Years** **Task Description**: We are seeking a highly skilled and experienced - **8/9 Years experience** **Work Result: Maintain and develop new features for Spark.** **Skill Area: Application Development** **Technology: Container Platforms** **Proficiency - Technology: Expert** **SKILLS: Service Now Module Developer (Not Service now...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Heroes of Digital Full time

    Provide consultation with clients regularly on growing their business using digital marketingConduct professional and high-impact presentations to clientsProject manage digital marketing deliverables to ensure quality standards, client expectations and deadlines are metBuild rapport and educate clients on the value of their engagement with the company...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Digital Ads Sdn Bhd Full time

    This job is for a Head of Digital Marketing at a fast-paced agency overseeing marketing strategies, multi-channel campaigns, and team management. You might like this job because it offers a chance to lead, innovate, and drive measurable results in a dynamic digital environment.Full-Timefew days agoJob DescriptionPosition Overview: We are seeking a dynamic...


  • Kuala Lumpur, Malaysia Magnus Digital Sdn Bhd Full time

    Magnus Digital is looking for an experienced Digital Marketing Executive to join our team! **Location: Old Klang Road** **Job Scope**: - To provide content & creative writings for web pages and social media platforms inclusive of slogans, captions and blogs. - Preparing style of content according to client objective whether to sell or to inform. -...


  • Kuala Lumpur, Malaysia Anradus Pte Ltd Full time

    Industry/ Organization Type: Manufacturing/Industrial Fabrication Solution Provider - Position Title**:Customer Service Officer**: - Working Location: Ubi - Working Hours: 5.5 days (Monday - Friday 8.30 am - 5.30 pm, Saturday 8.30 pm - 12 pm) - Salary Package**:Up to $2,200 + Variable Bonus**: - Duration: Permanent **Key Responsibilities** - Develop and...


  • Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

    Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? _ - Do you want an open, supportive, and caring working environment?_ - Do you view your development needs seriously as we do?_ - If YES, then take your career to the #NextLevel with BASF !_ **Objectives of the Position** **Main...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Magnus Digital Sdn Bhd Full time

    Magnus Digital is looking for an experienced Digital Marketing Executive to join our teamLocation: Old Klang RoadJob Scope: To provide content & creative writings for web pages and social media platforms inclusive of slogans, captions and blogs. Preparing style of content according to client objective whether to sell or to inform. Preparing style of content...

  • Digital Internship

    1 week ago


    Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

    **_Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a part of our digitalization journey._** **_ As part of the Digital Hub Kuala Lumpur steering team, you will support the team with the overall initiatives and operations, contributing to development of one...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Anradus Pte Ltd Full time

    Industry/ Organization Type: Manufacturing/Industrial Fabrication Solution Provider Position Title:Customer Service Officer: Working Location: UbiWorking Hours: 5.5 days (Monday - Friday 8.30 am pm, Saturday 8.30 pm - 12 pm) Salary Package:Up to $2,200 + Variable Bonus: Duration: PermanentKey Responsibilities Develop and maintain successful customer...


  • Kuala Lumpur, Malaysia AEON Credit Service (M) Berhad Full time

    **Responsibilities**: - Transform traditional business platform to digital business platform. - To initiate new ideas for improvements in business processes as well as operational system for efficiency and effectiveness in the entire process. - To lead and drive digital project management activities and timeline planning with internal or external parties to...

  • Digital Internship

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

    _Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a part of our digitalization journey._**_As part of the Digital Hub Kuala Lumpur steering team, you will support the team with the overall initiatives and operations, contributing to development of one of the...

  • Digital Marketing

    4 weeks ago


    Kuala Lumpur, Malaysia GMH Consultancy Service Sdn Bhd Full time

    Job Description GMH Consultancy Service is a fast growing digital marketing agency which manages clients across different industries such as real estate, resort, education, fashion, ecommerce, automotive and others. We are currently seeking for a rock star to join our team as Content Creator/Copywriter/SEO Specialist. You will work closely with our team to...