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Sales Coordinator

5 months ago


Setia Alam, Malaysia Beast Kingdom (Malaysia) Sdn Bhd Full time

Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
- Compiling a daily list of sales leads, delegating leads to the sales department, and provided sales data and guides to the sales department.
- Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports.
- Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
- Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems from local and Southeast Asia markets.
- Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
- Maintain an organized and accessible file system for administrative and sales professionals.
- Follow up on customers’ order status & payment.
- Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
- Developing and maintaining filing systems to maintain sales records, prepare reports, and provide financial information to the finance department.
- Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
- Hiring and training sales staff and ensuring staff meets their quotas and goals.
- Making the company's products and services as attractive to potential customers as possible.
- Handling administrative duties for the company and its executives and management teams.
- Travelling needed and Participating in Exhibitions, Events & Retail locally and S.E.A
- Any Ad Hoc as assigned by HOD.

**Requirements**:

- A diploma or bachelor's degree in business administration or a related field.
- 1-3 years of experience in the related field.
- Experience as a sales coordinator or in administration may be advantageous.
- Good team development and leadership skills.
- Computer literacy, ERP system advantage.
- Good administrative, organizational, and problem-solving skills.
- Excellent communication, sales, and customer service skills.
- The ability to multitask, work in a fast-paced environment, and meet deadlines.
- Current knowledge of industry trends and regulations.