Manager - Customs Functional Expert

2 weeks ago


Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

**Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?**

**Do you want an open, supportive, and caring working environment?**

**Do you view your development needs seriously as we do?**

**If YES, then take your career to the #NextLevel with BASF **

**Objectives of the Position**
- This is one of the 4 customs positions currently in Hong Kong and to be moved to hub in Kuala Lumpur.
- The Customs Functional & Process Design Specialist coordinate business requirements in Customs & Foreign Trade for the corresponding region in close cooperation with Customs Operations and Information Services (IT/IS). In this role it is important to design and implement IS tools and systems based on requirements for Customs & Foreign Trade Operations and ensure customs compliance in process design.

**Main Tasks**

Customs Ops IS support and design
- Design Transactional processes to support any form of savings including duty savings for BASF Group and ensure implementation of necessary related IS solutions
- Propose and Optimize the Export and Imports customs declaration process with regards to IS solutions
- Manage and coordinate Change Request from SC Operations and Business units related to Customs & Foreign Trade topics
- Support any BASF strategic initiatives, including UAT, IS solution, processes definition to ensure smooth implementation in the area of Customs & Foreign Trade

Customs Ops BEX role and support
- Coordinate and support the implementation of the regional BEX community for Customs & Foreign Trade
- Proactively engages BEX communities to ensure rollout of globally or regionally defined processes
- Conducts regional knowledge transfer for BEX communities during the Business Releases

Cross functional support and governance
- Bundle Expert knowledge and foster cross regional cooperation in Customs & Foreign Trade activities in Supply Chain Operations

**Requirements**:

- Bachelor’s degree (or equivalent)
- 3-5 years working experience in customs and foreign trade with a company, preferably with international operations
- Experience in Supply chain and/or Export/Import
- Experience in deploying IT solutions and processes related to customs & foreign trade
- Experience in SAP is a plus, esp GTS and master data
- Experience in project management is desirable
- Experience in Robotic Process Automation (RPA) related work is a plus
- Experience in developing and delivery of training
- Good Customs and Foreign Trade knowledge
- Good Supply Chain Operations knowledge
- Good knowledge in Export/Import Operations
- Business Application Knowledge (e.g. SAP in OTC Functions)

**BASF Asia-Pacific Service Centre was established in 2005. Located in Kuala Lumpur, the regional service hub has approximately 1,100 employees and growing. Focused on being a competency and digitalization driven hub, it also provides quality functional and know-how services in the areas of finance, controlling, human resources, real estate and facilities management, communications, environmental, health and safety, procurement, import-export order management, and information services to BASF companies and affiliates in the Asia Pacific region. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay that cover the Europe and Americas regions.



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