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Customer Experience Representative Damansara Uptown
3 weeks ago
**Job Tittle: Customer Experience Representative**
**Salary Range: MYR 2,500 - MYR 2,800**
**Job Highlights**
- Full Time **Contract** Position
- Must be able to start immediately.
- Opportunity to be absorbed into Permanent Position should there be any vacancy
- This is a 6 -month Contract position.
performance.
**Responsibilities**:
- Handle and respond to customer requests, exceptions, inquiries about package pick-up, deliveries, promote and respond to question.
**Requirement**:
- Excellent command of written and spoken English
- Enjoy communicating with customers via telephone.
- Passionate in providing outstanding customer experience.
- Able to multi-task by working with various system while communicating via headset.
- Able to adapt with fast pace working environment
**Working Schedule**:
- Minimum 44 working hours per week excluding meal break (Paid Overtime available)
- Working days: Mon - Sat (Off on Sunday)
- Available to work on Public Holidays (Public Holiday OT rates available)
- Australia market working hours - Shift starts at 5 am / 6 am
Others:
- Minimum Education: Diploma
- Fresh graduates with no experience are also encouraged to apply.
- Those with secondary school education with at least 1 year experience are also eligible to apply.
- Able to articulate and speak well in English.
- Possess excellent communication, customer service, organizational, time management and problem-solving skills
- **Must have own transportation**
**Benefits**:
- Transportation Allowance
- Shift Allowance
- OT Allowance
- Public Holiday Extra Rate
**Job Types**: Permanent, Contract, Fresh graduate
Contract length: 6 months
**Salary**: RM2,500.00 - RM2,800.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Early shift
Supplemental pay types:
- Overtime pay
Application Question(s):
- Willing to join work on 31th July ?
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