Marketing & Sales Support Associate
3 days ago
**Why join Stryker?**:
Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific.
This role is responsible for supporting the sales teams in Malaysia & Singapore on administrative work and coordinating marketing related events. You will be a trusted partner to help our commercial teams provide levels of service and professionalism consistent with the company’s global compliance and regulatory standards and policies.
**What You Will Be Doing**:
Marketing Support
- Manage all aspects of logistics and coordination for marketing events. This includes sending invitations and follow-up, agenda, booking, catering and liaison with vendors etc.
- Keep track of event finances including check requests, invoicing, and reporting in coordination with local finance.
- Manage approval process for all marketing related events according to Stryker compliance policy including NIPR, ME, HRP, TPEC, etc.
- Support franchise managers to manage & procure for marketing collateral and promotional materials.
- Support the set-up and coordination on product training.
- Support franchise manager on loan kit (CER) and replacement (IRR) parts purchase.
Sales & General Administrative Support
- Provide support to customers, dealers & team members in routine administration work.
- Preparation and maintenance of documents including quotations, bids & tenders, contracts, SOPs, etc.
- Meeting arrangements & meeting minutes/follow up.
- Maintain & update CRM database.
- Periodical collection and payment of regulatory affairs documents.
- Manage and upkeep the product demo room according to audit requirements - product labelling, tracking, record keeping, etc.
- Support sales team on commissioning of new loan kit and set list creation.
- Update and maintain active set list for instruments sets and mobile kits accordance to QA requirements.
- Provide MDA certificates to hospitals/bumi agents when required to upload to MOH systems for LPO and tenders.
- Monitor and ensure that all hard copy documents are submitted for employee expenses claims.
- Liaising with Capgemini for weekly payment processing and tracking.
**Who We Are Looking For**:
- Diploma or Bachelor's Degree in Business, Marketing or related fields
- Excellent written and verbal communication skills in English
- 2 to 4 years of relevant experience in MNC environment
- Strong MS Office skills
- Excellent interpersonal skills and works well in a collaborative environment with various functional teams
- Self-motivated with a strong drive to deliver results in a fast paced environment
**Know someone at Stryker?**:
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