Inbound Supervisor

To manage all inbound operations and ensure the team meets all KPIs including but not limited to zero inbound errors, zero backlog on inbound floor. - To produce reports for inbound and monitor the performance based on the reports - To monitor the process and propose improvements that can give performance gains to the team - To motivate, train, coach,...

**About Us** Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them. Our core strengths are in navigating...

1. Answer inbound calls to assist customers complete their booking requirements, upsell products & ensure completion of payment. 2. Answer inbound inquiries on product and services, bookings and all related terms and conditions as well as any other inquiries made by customers. 3. Handle all calls professionally in compliance with the corporate quality...

Responsibilities: - Managing the collection of outstanding debts from clients via inbound and outbound calls. - Attempt to negotiate payoff deadlines and collect payment from clients. - Be able to formulate corresponding solutions for specific overdue reasons. - Prepare for possible legal proceedings in the future and prepare relevant evidence - Assist the...

Responsibilities: - Managing the collection of outstanding debts from clients via inbound and outbound calls. - Attempt to negotiate payoff deadlines and collect payment from clients. - Be able to formulate corresponding solutions for specific overdue reasons. - Prepare for possible legal proceedings in the future and prepare relevant evidence - Assist the...

Requirements: - Must have minimum 6 month - 1 year call center experience in Banking Company - Answer any inbound questions/queries from clients - Excellent communication and analytical skills. - Proficient with Microsoft Office. - Proficient in Writing & Speaking in Mandarin **Responsibilities**: - Identify and escalate issues to supervisors - Research,...

Yearly Bonus & Increment 6 working days only (Monday - Saturday: 9AM - 5.30PM) Ecommerce Company (USJ) Min 20 to 35 years old Diploma / Degree in business, logistics or a related field preferred OR 2-3 Experienced in related field. Previous experience as a warehouse supervisor or a similar management position Strong working knowledge of warehouse operations...

**Digital Marketing (Sales) Intern -**_ **Mandarin Speaker Preferred**_ **Education backgrounds (min)**: Currently enrolled in a Bachelor's Degree/Diploma in Communications/ Business/ Marketing or any relevant courses. **Language**: English, Chinese, Malay **Softskills**: - Strong communication and interpersonal skill - Proficiency in Microsoft Office...

__ - Attending to **inbound calls** only and assisting customer’s inquiries pertaining to credit cards - No Sales and outbound calls are required. - Ad-hoc assignments or tasks assigned by Supervisor. - **Job Requirement**:_ - _**SPM**_ with 2yrs experience ,_ **Diploma, Degree**_ - Good English communication and written skills. - Must be able to work on...

**JOB SUMMARY** - The purpose of this position is to provide business operations administrative support to a department and/or manager. Will be based at Bandar Utama Office. **ESSENTIAL DUTIES AND RESPONSIBILITIES** - Types, formats, and produces documents such as proposals, presentations, correspondence, and standard reports. - Establishes and maintains...

Ensure incidents are logged and updated in the helpdesk ticketing system - Learn and achieve a good understanding of product features. - Guide supplier and buyer on portal usage and process. - Provide service provisioning and training for suppliers. - To assist buyer and supplier enquiries on business/trading processes. - Response to inbound and outbound...

**Location**:Petaling Jaya, MY**Job Summary** Provide "in-office" after-sales support (i.e. customer requests, orders, complaints, billing, etc.) and excellent execution of procedures, processes and guidelines **General Responsibilities** - Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of...

Job Description Lead in the execution of Warehouse Inbound, Warehouse Outbound and Trade Return Operations in compliance with SOP. Ensure accuracy between physical and documentation for Warehouse Inbound, Warehouse Outbound and Trade Return Operations. Managing the operational issues and providing solutions. Supervising warehouse employees on daily...

**Responsibilities**: - 1. To work on production jobs, and ensure daily output, shipment/ exportation and quality of products are meet. - 2. To Perform assembly, test of electrical / electronic products - 3. To perform production, QC/QA inspection/ test jobs etc. - 4. To support all production related activities. - 5. Maintain good housekeeping of working...

**WAREHOUSE CHECKER** - BASIC SALARY: RM1,800 - RM2,000 - MONTHLY ALLOWANCE RM 125 + SHIFT ALLOWANCE RM 300 **MONDAY - FRIDAY** - MORNING SHIFT: 6:00 AM - 3:00 PM - AFTERNOON SHIFT: 3:00 PM - 12:00 AM **SATURDAY** - MORNING SHIFT: 7:00 AM - 12:00 PM - AFTERNOON SHIFT: 12:00 PM - 5:00 PM **SUNDAY - OFF** **JOB DESCRIPTION** - A WAREHOUSE CHECKER IS...

**Competitive package & hybrid working arrangement** - Progress your career in a multinational organization with an Asia Pacific focus. - Monday - Friday - Office hours (Hybrid) Office and home working arrangements - Diverse role covering; customer service, administrative, credits and reworks. Play a key role in the delivery of customer service processes...

**Position Overview**: Perform as an assistant to assist the welder in welding and production. **Responsibilities**: - To work on production jobs - To ensure daily output, shipment / exportation and quality of products are meet - To perform assembly and test of electrical / electronic products - To perform production and QC / QA inspection / test jobs and...

**Position Overview**: Perform as an assistant to assist the welder in welding and production. **Responsibilities**: - To work on production jobs - To ensure daily output, shipment / exportation and quality of products are meet - To perform assembly and test of electrical / electronic products - To perform production and QC / QA inspection / test jobs and...

**Position Overview** Perform as a production line operator for production of Refurbish **Responsibilities**: - To work on production jobs, and ensure daily output, shipment/exportation and quality of productions are meet. - To perform assembly, test of electrical/electronic products. - To perform production, QC/QA inspection/test jobs etc. - To support...

**Location**:Petaling Jaya, MY, MY**Job Function**:Client and Customer Services**Requisition Number**:150799**Description**: **Job Summary** - This role is on 12months contract basis. - This role will be supporting the Healthcare business unit in order processing related matters. **General Responsibilities** - Support superior in managing day-to-day...