International Maintenance Specialist 5wd } Up to
7 months ago
**Job Title : International After-sales Maintenance Specialist**
Salary Range:RM5000 - RM8000
Benefits : Free Carpark & Transport Allowance
Working Hours:Mon - Fri (8:30am - 5:30pm)
Working Location:Senai, JB
Company Background: Laboratory Equipment Supplier
**Responsibilities**:
1. Actively Respond to customer complaints and support needs of the sales department, handle complaints in a timely manner, work closely with the department team to ensure customer satisfaction.
3. Responsible for carrying out regular quality visits to major customers, collecting and summarizing product after-sales problems, communicating with technical, production and R&D departments, and putting forward suggestions on product optimization.
4. Prepare all kinds of documents, videos, inspection reports and English service manuals required by customers to provide technical support materials for customers.
5. Classification and analysis of the fault data of after-sale maintenance work and provides guiding data for the company’s quality department to improve quality.
**Job Requirements**:
2. 1-2 years’ experience in international after-sales or customer service of electromechanical products, strong ability in electronic fault analysis and judgment, experience in solving problems on international business is preferred.
3. SPM, Diploma or above in electronics related field.
Preferably had experience in fixing small electric applicants.
4. Have a deep understanding of the drawing, circuit, and structure, can accurately and quickly locate the fault components.
5. Proficient in office software, flexible mind, clear thinking, strong sense of responsibility and time concept.
6. Healthy and energetic; Strong anti-stress, good teamwork spirit.
Pay: RM5,000.00 - RM8,000.00 per month
Schedule:
- Early shift
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