Clinic Receptionist

4 weeks ago

Kuala Lumpur, Malaysia KPJ Damansara Specialist Hospital 2 Full time

To manage Resident/Sessional Consultant outpatient clinic including appropriate scheduling of outpatient appointments and surgery times, and ensuring the smooth running of the clinic to the satisfaction of all patients.
- To communicate effectively with patients and referring doctors on the scheduling of outpatient appointments, investigations and admission for surgery.
- To assist Resident/Sessional Consultant and chaperone patients during clinic sessions, and to perform basic observations such as blood pressure, heart rate and body weight prior to patient seeing consultant.
- To facilitate patient enquiries relating to their outpatient appointments and hospital admissions, including date of admission, admission procedures, insurances, billing, discharge and follow-up care.
- To key in appointments in the Hospital Information System (HIS), SystemOne for the patients and prepare admission for procedure/surgery.
- To sort out PMR and carry out orders during the last follow up before each clinic session.
- To assist in sending patients to Emergency Department for further treatment and management if required.
- To assist to send patients to other department such as Radiology, Non-Invasive Cardiac Laboratory, etc for the clinical investigations or tests.
- To co-ordinate the clinical, academic and professional activities of Resident/Sessional Consultant, and schedule meetings, appointments, lectures, events, etc, appropriately (if necessary).
- To communicate and provide information to patients and relatives about their care and condition, before, during and after their hospital admission.
- To deal with correspondences, phone calls, and scheduling Resident/Sessional Consultant's appointments.
- To assist Resident/Sessional Consultant in organising events and conferences as required.
- To manage databases and filing systems.
- To liaise with staff, suppliers and patients on behalf of Resident/Sessional Consultant.
- To dispatch patient medical record and x-rays to others department as and when is necessary.
- Any other duties as instructed by Unit Manager, Supervisor, Team Leader and respective Resident/Sessional Consultant.

**Job Types**: Full-time, Permanent

**Benefits**:

- Free parking
- Health insurance
- Professional development

Schedule:

- Rotational shift
- Weekend jobs

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

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