Operations Transformation Analyst

2 weeks ago


Malaysia OCBC Bank Full time

**Operations Transformation Analyst** **-** **(**230001O9**)**
- This position is responsible to manage & support capability building projects and system enhancements for BOD & Branches related system and platform. Responsibilities includes:

- Developing user requirements
- Test plans
- Test scripts
- Performing User Acceptance Test (UAT)
- This position is also responsible to provide system support (production issues to liaise with IT) and to ensure the system usage is optimal by branch users.
- To compile and consolidate regular reports to Head of Branch Operations and other BOD seniors
- To independently manage system enhancements to meet business requirements within the specified timeline.
- Prepare relevant documentation comprising of business user requirements, test plans, scripts and conduct user testing, training, and development of user guides.
- Controlling scope, timeline and budget for projects and system enhancements
- Support other department’s initiative which requires BOD involvement in term of contributing ideas and UAT.
- Other task related or not related to the job scope assigned by the management time to time.

**Qualifications**- Business analyst with ability to understand, improve & capture requirements
- Technology savvy with keen interest to build and enhance
- Experience in banking and project management, especially on IT related projects will be an advantage
- Good communication, influencing and analytical skills
- Possess good skills in Microsoft Office

**Primary Location**: Malaysia

**Job**: Operations

**Organization**: MAL O&T - Branch Operations Department

**Schedule**: Permanent

**Job Posting**: 15-Aug-2023, 8:06:13 PM



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