Operations Executive

2 months ago


Malaysia FastJobs Malaysia Full time

FastCo launched FastJobs, Southeast Asia's fastest-growing online jobs portal that focuses on the recruitment of the Blue Collar Workforce in April 2015.

The platform has transformed the way people are connected to jobs, with over 3.8 million mobile application downloads across Singapore, Malaysia, and the Philippines.

In line with FastCo's vision "To provide everyone with equal access to job opportunities", the Company recently launched FastGiG, a flexible workforce platform to match qualified casual workers to employers.

We are looking for FAST, energetic, self-motivated, proactive individuals to join our team as Operations Executive to support FastGig Singapore operations.

Key ResponsibilitiesEnsure a fantastic experience for our customers (Employers) with quality service, troubleshooting, and resolving issues.

Execute and oversee necessary logistics requirements such as responding to employer inquiries/requests, posting jobs, responding to jobseeker's applications, and processing payment for gig workers on behalf of clients.

The key target will be to maintain a fast response to clients and follow through on clients' requests and resolve them accordingly.

SOP and admin creation, filing as well as a continuance.
Leverage data to solve problems and make the right guided decisions.
Work 5 days a week, 1 day will be on weekends, rotated in 2 shifts ( 7:30-16:30 and 13:30-22:30)


Hybrid work: 3 days of work from the officeSuccessful applicants will:Have the ability to manage customer and general logistical issues proactively and independently.

Be able to prioritize, multi-task, and follow up with an eye for detail.

Have excellent attitude and good communication skills (both on and offline)Possess the adaptability to support new projects and problem-solve operational hurdles without a clear path.

Demonstrate a customer-driven mentality.
Preferably having prior experience in digital product and/or HR operations will be advantageous.

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