Associate, Rider Recruitment

1 week ago

Johor Bahru, Malaysia Delivery Hero Full time

About the opportunity

We are looking for an** Associate, Rider Recruitment **to be based in our Rider Hub located in Johor Bahru, Malaysia to assist us in expanding our current fleet of riders across Malaysia.** **This role will be reporting to the **Senior Manager, Rider Recruitment**.

**Responsibilities**

Responsibilities include, but are not limited to:

- Use the existing Applicant Tracking System to manage the full cycle rider recruitment, including but not limited to:

- Validating applicants’ documents
- Scheduling test rides for riders.
- Screening drivers for capability and experience.
- Assisting with administrative functions for local leads, such as ensuring that new hire processes and documentations are completed.
- Supporting the new hires with their questions during the first few weeks (eg. first week questions regarding payroll, etc...)

What you need to be successful
- Previous experience in customer service, sales or business administration is an asset.
- Excellent communication skills.
- Strong interpersonal skills.
- Good time management skills.
- Proficiency with Microsoft Excel, Microsoft Office and Google Suite (Docs, Sheets, Slides, etc...) is essential.

Who we are

“To be the most loved everyday food and groceries destination” - that’s our mission at foodpanda (small ‘f’).

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently

If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

What's in it for you

**What We Offer**

**Career growth** - We believe that everyone owns their career and you will be supported with the framework and structure for you to craft your learning experience in foodpanda.

**Culture** - At foodpanda, it is important for us to have a workplace culture which allows everyone within the organization to **thrive**. You will be working in a creative and dynamic team environment where you will be empowered, engaged and appreciated.

**Work Flexibility** - It’s our mission to create an amazing employee experience. With a modern office in the heart of Kuala Lumpur, we have flexible working hours, welcoming shared spaces and even a gaming area and nap rooms for when you need a quick recharge. Foodpanda also provides unparalleled employee perks from fully equipped and fully-stocked pantry, length of maternity leave to various other support to the employees and their families.

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