Infrastructure & Governance Lead (Telco)

6 days ago


Kuala Lumpur, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time

[RN] Our client is is one of the the largest mobile network operator in Malaysia.

Infrastructure & Governance Lead

**MUST HAVE: Linux, OpenStack / OpenShift**

**You are**:_(personality / competencies etc)_
- Great leader with strong skillset and mature in managing infrastructure and driving people into achieving big ambitions
- Adhere our core values and live up to the leadership expectations:

- You must be **Passionate about the business** i.e. You have the will to win by having deep insights of our Customers; focusing on what makes us successful; and setting ambitious goals and motivating people to deliver
- You are person who likes to listen and **Explore opportunities for improvement** i.e. You have the courage to challenge & be challenged; create visible change; and nurture creativity and innovation
- You are someone who ensures **Excellent Execution** from your people i.e You are driven by turning decisions into results by raising the bar; simplifying decision making; and delivering on decisions with quality
- You **Empower People** i.e. You believe in the capabilities of our people and set clear expectations; you guide, coach and support them through continuous feedback; and have trust in them and able to give responsibility to them
- You have active **Engagement** with team and internal stakeholder in order to collaborate and build winning spirit in the team.
- You maintain a strong sense of **Integrity & Accountability** always i.e. you take ownership of your results & the Way of conducting business, by making the Code of Conduct a way of life; showing transparency and taking ownership; and maintaining One always.
- Someone who is highly regarded for his/her technical background and a specialist in technical management and delivery under Managed Organization.

**Your responsibilities**: _(What is this role all about? What does the applicant have to do?)_
- Comply and Lead the overall Infrastructure target Blueprint and architecture, maintaining a standardized and cost effective infrastructure environment
- Managing inventory and cost to ensure sufficient capacity is available to deliver cost effective infrastructure services.
- Collect, track and report key metrics
- Drive and lead regular tactical & SME forums with respective key stakeholders to develop business requirement and address day to day challenges.
- Responsible to manage vendors and ensure IS/IT capacity, dimensioning, software & platform upgrade SLAs for the following IT processes are met.
- Incident Management - post implementation
- Change Management - project implementation
- Availability Management - design implementation
- IT Service Continuity Management - bugs management
- Problem Management - repetitive management
- Test Acceptance Management - 100% technical review
- Release Management - 100% technical review
- Demand Management - 100% technical review
- Service Request Management - 100% technical review
- Capacity Management - 100% technical review
- Responsible to review capacity & dimensioning planning data provision for the service and enhance optimization plan where required.
- Responsible in develop and enforce IT security policies and standards (security strategy set by ITA & Security)
- Responsible to validate requests received from functions against the prioritization requirements. Challenge teams wherever inputs are missing or are not as per defined guidelines
- Responsible in governing the maintenance of infrastructure availability, reliability, maintainability, serviceability & continuity requirements against the cost justified service and operating level agreements for the service
- Drive various cost optimisation initiatives
- IS/IT Operating model fine tuning with technology IT blueprint guidance from key stakeholders
- Manage complex implementation issues, project management and ensure vendor’s full compliance with the terms and conditions. Document changes and gaps during implementation.
- Responsible to coach and develop Infrastructure planning & operation team with clear technology guidance
- Establish monitoring and metrics-driven processes to enable uptime and performance for key business systems.
- Regularly communicate with stakeholders via a variety of channels including presentations
- Negotiate with vendors for effective delivery of managed services.
- Establish, support, and ensure compliance with ITSM and InfoSec controls.
- Promote and ensure compliance with legal, InfoSec, business and operational best practices.
- Be available and participate 24/7 on critical managed services related incident escalation.

**Your roles**:

- To **Drive** IS/IT Infrastructure Governance and **Manage** existing infrastructure gaps and to **Develop** infrastructure solution/migration in project management & ensure operation readiness management includes server, DB, network, backup/restoration, windows, virtualization, cloud services & EUC to ensure maximize cost saving and stakeholder expectations

**Your Merit


  • Sales Advisor

    7 months ago


    Kuala Lumpur, Malaysia E-comm Sdn Bhd Full time

    We're an industry leader in telecommunication industry known for innovation, connectivity, and exceptional customer experiences. As a Retail Sales Specialist, you'll be at the forefront of our mission to connect people and enhance lives through cutting-edge technology. - **Job highlights**:_ - _**RM1800 (Basic)**_ - _**RM188 (Phone Allowances, Pay and Claim...

  • Infrastructure Lead

    7 months ago


    Kuala Lumpur, Malaysia TWO95 International, Inc Full time

    Requirements - 7+ years of experience in IT infrastructure management, with a proven track record of success in leading infrastructure projects. - Strong understanding of hardware, software, and networking components, as well as cloud-based solutions such as AWS or Azure. - Experience with disaster recovery planning and implementation. - Knowledge of...


  • Kuala Lumpur, Malaysia Amazon Web Services Malaysia SDN. BHD. Full time

    8+ years of experience representing a large manufacturing, services company, industry association and/or national and local policymakers. - Bachelor’s degree is required in relevant discipline. The role requires extensive field work within state government departments and agencies, and travel to infrastructure locations in Malaysia as required. Key job...


  • Kuala Lumpur, Malaysia TribeHired Full time

    Job Description: - Designing complex integration of IT systems and offering infrastructure services. - Managing software and hardware installations, specification, testing, and service transition. - Guiding team members in the execution of Incident, Change, Release, Problem, Performance, and Availability Management processes. - Evaluating and anticipating...


  • Kuala Lumpur, Malaysia Mastercard, Inc. Full time

    Director, Telco Data and Services Sales (SaaS) **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments...


  • Kuala Lumpur, Malaysia Orsted Full time

    Imagine a future where you’re part of a strong architectural community that designs and documents infrastructure architecture for our business **Welcome to Architecture & Technology** You’ll be part of our Architecture & Technology Competence team where you, together with your colleagues, will decide on product infrastructure architecture, technology,...

  • IT Infrastructure Lead

    7 months ago


    Kuala Lumpur, Malaysia RF workforce Solutions Full time

    *Qualifications**: - 4 to 5 years of experience. - Proven experience in a supervisory or leadership role, preferably within an operations or analytics environment. - Strong analytical skills with the ability to interpret data and make informed decisions.Experience with and knowledge of ITIL and COBIT methodologies - Excellent communication and interpersonal...

  • Domain Lead

    2 weeks ago


    Kuala Lumpur, Malaysia Elabram Systems Full time

    Key Responsibilities - Design solutions in line with requirements while taking into consideration factors such as speed, security, scalability, capacity, and architecture standards - Work together with different stakeholders on the implementation of finalized solution during technical grooming sessions - Assist and support the DevOps team in identifying and...


  • Kuala Lumpur, Malaysia YTL-Sea Digital Bank Project Full time

    **About the Team**: Are you eager to elevate your career to new heights? Join us for an exhilarating opportunity to pioneer our groundbreaking digital bank project, where boundless possibilities await! We're thrilled to extend an invitation for you to join our vibrant team of visionaries, innovators, and trailblazers. As a **Security Governance & Assurance...


  • Kuala Lumpur, Malaysia ValueLabs Full time

    Expires on : - September 30, 2024- Job Code : - 11028**Kualalumpur**: - Experience : - 6-9 Years- Location : - KualalumpurWe are looking for Governance PM with proven experinece in Linux system administration and infrastructure management. **Responsibilities**: - 6+ years of experience in Linux system administration and infrastructure management. -...


  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Security Governance Lead **If you are looking to excel and make a difference, take a closer look at us...** **Overview**: As a member of the Security Governance, your primary responsibility will be to ensure the security & resilience of the organization's digital assets & information systems. You will play a crucial role in defending against cyber threats...


  • Kuala Lumpur, Malaysia Agensi Perkerjaan Career360 Sdn Bhd Full time

    Our client is an established general insurance company in Malaysia, and they are looking for an Infrastructure Manager. The Infrastructure Manager will be responsible for overseeing the design, implementation, and maintenance of the company’s IT infrastructure. **Responsibilities**: **Infrastructure Planning and Strategy** - Develop and execute a...


  • Kuala Lumpur, Malaysia Hatch Asia Consulting Pte Ltd Full time

    “Unifying Purpose, Shaping Careers”. We believe in a world where organizational strategies are brought to life; when everyone finds value in their work by aligning organizational purpose with people, where we inspire a meaningful and impactful future.  We have currently been selected as the preferred talent partner to help a client in the maritime...


  • Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area - Internal Audit- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: Lead Shariah audits for RHB Group to assess and subsequently provide independent assurance to the Senior Management, Shariah Committee and the Board Audit Committee that RHB Group’s Shariah governance and...

  • Cybersecurity Lead

    7 months ago


    Kuala Lumpur, Malaysia Tune Protect Group Full time

    We are seeking a highly motivated cybersecurity lead or senior cybersecurity analyst to join our dynamic and fast-growing organization. Tune Protect is a regional insurance company with infrastructure in the cloud as well as on-premise. From a cybersecurity perspective, we monitor our infrastructure via a SOC and also with solutions ranging from network...


  • Kuala Lumpur, Malaysia Orsted Full time

    Imagine a future where you’re part of a strong architectural community that designs and documents infrastructure architecture for our growing business **Welcome to Architecture & Technology** You’ll be part of Enterprise Infrastructure IT product line where you, together with your colleagues, will decide on product infrastructure architecture,...

  • Key Account Manager

    7 months ago


    Kuala Lumpur, Malaysia Bumbu System Full time

    Responsible for customer relationships and projects of the assigned Account. - Meet targets for market share, competition and gross profit margin. - Build and improve relationships with key decision makers. - Deeply understand the telecom industry and identify customer opportunities. - Lead or provide high contribution for meeting the annual targets for the...


  • Kuala Lumpur, Malaysia Orsted Full time

    Imagine a future where you play an important role in ensuring the safety and operations of our critical IT infrastructure that directly supports the Join us in this role where you’ll be responsible for the support and maintenance of our global Linux/Unix infrastructure products. In this role, you'll interface with colleagues across teams and borders and,...


  • Kuala Lumpur, Malaysia RIDIK SDN BHD Full time

    Role - Representative & single point of contact for all new demands/project requirements Responsibilities - Acknowledge the demand received and initiate the first level of requirement understanding with the business - Setting up BRD walkthrough sessions involving all stakeholders & subsequent follow up calls to ensure clarity of the requirement - Ensure...


  • Kuala Lumpur, Malaysia United Overseas Bank (Malaysia) Bhd Full time

    **About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...