Customer Support Specialist

Operational Integration Specialist & Support **Responsibilities** - Monitors inbound/outbound global payments transactions flow. - Detect anomalies & errors in the payment instructions delivery process - Resolve or escalate to additional functional teams - Provide support to existing partners by resolving incidences in a timely fashion. - Design and execute...

We are seeking a highly organized and motivated individual to join our team as an Indoor Sales Support specialist. This role is instrumental in providing essential support to our sales team and ensuring the smooth operation of our freight forwarding services. **Key Responsibilities**: - **Customer Assistance**: Serve as the primary point of contact for...

**Job Position: Customs Entry Specialist** **Salary Up To RM4000** **Location: Klang** **Job Descriptions**: - To prepare customs declaration forms for customs submission. - To be the person handling all custom formalities with the customs and other authorities with regards to custom clearance. - To check and advise clients and agents on the proper HS...

We are a leading provider of Real Estate Management Software solutions, headquartered in Bangsar South, Selangor.Our company is seeking an experienced IT PreSales Support Specialist to join our team on a full-time basis. Fresh graduates are welcome to apply.Job ResponsibilitiesConduct thorough business analysis to identify opportunities for our solutions and...

To deliver excellent Customer Service and manage the needs of Shopee's customer (through live chats) - Liaise with other departments as required to resolve user issues - Professionally handle the high volume of inquiries from customer **Requirement**: - Able to speak and write in English fluently - Able to work in a shift basis / Campaign...

Assist in creating relevant and engaging graphics for digital & social platforms such as infographics, content, guides, and blogs To assist the Marketing Team in handling all graphic design related tasks. To support the Marketing Team in conducting all marketing campaigns and initiatives. Assist in designing and developing marketing printed collateral To...

**IT TECHNICAL SUPPORT** **DESCRIPTIONS**: **Technical Assistance and Troubleshooting**: - Diagnose and resolve hardware, software, and network issues efficiently. - Provide step-by-step technical support to employees and clients. **System Maintenance and Updates**: - Perform regular maintenance tasks such as software updates, system backups, and...

**IT TECHNICAL SUPPORT** **DESCRIPTIONS**: **Technical Assistance and Troubleshooting**: - Diagnose and resolve hardware, software, and network issues efficiently. - Provide step-by-step technical support to employees and clients. **System Maintenance and Updates**: - Perform regular maintenance tasks such as software updates, system backups, and...

Responsibilities for Customer Service Exec As a Customer Service Exec, you will be the first point of contact for our company. Our Exec’s duties include offering administrative support across the organisation. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing...

**Warehouse Specialist /Production Specialist /Data Collection Specialist (Hiring for 3 positions)** Are you a recent graduate looking to kickstart your career in a fast-paced and thriving industry? Look no further! We are actively seeking ambitious individuals to join our team as Warehouse, Shipping, and Data Collection Specialist. No prior experience in...

Company Description Speedex Express Logistics (M) Sdn. Bhd. is a logistics company located in Klang. We are committed to providing quality and prompt services to our clients, ensuring professional care and excellent customer satisfaction. As part of the Affiliated Group, including SEL Global Freight (M) Sdn. Bhd., we offer a range of logistics services...

To manage general inquiries/ RFQ by providing details such as Quotation, delivery lead time & meeting customer dateline. - To manage and able to handle quotation, pricing policy and collection - To manage Tender GLC & private sector on documentation of tender, PDS & SDS & any relevant support document required. - For new customer; to register as their vendor...

Providing guidance on products or services - Handling customer complaints or issues - Add product / edit product image **Salary**: RM1,500.00 - RM2,000.00 per month Schedule: - Day shift Supplemental pay types: - Attendance bonus - Yearly bonus **Education**: - STM/STPM (preferred) **Experience**: - Customer Care Specialist: 1 year...

Providing guidance on products or services - Handling customer complaints or issues - Add products / edit product image **Salary**: RM1,500.00 - RM2,000.00 per month Schedule: - Day shift Supplemental pay types: - Attendance bonus - Yearly bonus **Education**: - STM/STPM (preferred) **Experience**: - Customer Care Specialist: 1 year...

**Job Objective**: - Support customers, address enquiries and facilitate transactions to cater to customers’ needs (process sales orders) **Core Responsibilities**: - Build relationships with existing customers by understanding their needs and assisting with their queries - Manage customer orders and communicate requirements to internal stakeholders...

We are a leading BPO and Technology Solutions provider, SummitNext Technologies Sdn. Bhd., based in Selangor.As we continue to grow rapidly, we are seeking a talented Business Development Specialist (Mandarin Speaker) to provide exceptional support to our clients in the lending facilities from home.

Attend to Customers enquiry - Support and response according to Customer needs - Perform daily operation tasks such as issue sales order when received customer PO - Follow up status of goods to make sure on time delivery - If knowledgeable with export experience is advantage - Update any related information to sale report - Good communication and positive...

**Customer Service Clerk** The objectives and functions of Customer Service can be seen as the duties and responsibilities undertaken by the Customer Service Clerk, which encompass three elements: - Customer Service - Advisory Service - Information Management & Sales These encompass the following aspects: 1. One Stop Center that provides customer-friendly...

2. Serves customers by selling products and meeting customer needs. 3. Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management. 4. Contributes to team effort by accomplishing related results as needed. 5. A successful Sales Representative should interact with others in a...

Delivering a comprehensive service to enquiring customers - Possibly delegating certain customer enquiries to specific terms - Keeping a record of customer interaction and details of actions taken - Communicating with internal teams to discuss sales target - Generating sales leads, building sustainable relationships where necessary - Actively participate in...