Eshop Quality Analyst
7 months ago
Skills and experience:
- Prior experience with usage of Lazada/Shopee seller center with Quality Specialist role in eCommerce or marketplace platform is a plus.
- Detail-oriented, people-oriented, self-motivated, and able to thrive in ambiguity in amatrix environment.
- Ability to work independently and within a team environment with a demonstrated trackrecord.
- Strong computer skills including Microsoft PowerPoint and Excel.
- Ability to work under pressure.
Business Knowledge & Client Interaction:
- Understanding of the Ecommerce domain (Lazada, Shopee, D2C, etc.)
- Interacts with the stakeholders in a professional way
- Can deal with last-minute changes and issues and pressure situations.
- Liaise and work collaboratively with colleagues to ensure service results and developments
- are understood.
- Ability to work with virtual teams.
Primary Responsibilities Include and not limited to:
- Monitoring and inspecting all promotion setup (price changes, voucher creation, etc) on Marketplace Platform
- QA approver in SynOps for all eshop tasks
- Monitor and inspect all promo setups and submissions according to client requirements.
- Monitor client platform's store content (title, descriptions, attributes, etc.) as per client specifications.
- Proposing measures to correct or improve the process and setup to ensures 100% accuracy as per brief
- To check for accuracy of eShop setting are according to client’s brand standards and guidelines. Constantly audit report data to ensure internal stakeholder follows correct processes.
**Job Types**: Full-time, Contract
Contract length: 12 months
**Salary**: RM4,000.00 - RM6,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
- Weekend jobs
Supplemental pay types:
- Overtime pay
-
Quality Assurance Analyst
4 days ago
Petaling Jaya, Malaysia Softenger (Malaysia) Sdn Bhd Full timePurpose Working primarily with Content Moderators and supervisors the Quality Assurance Analyst will be responsible for monitoring interactions to ensure the needs of the customer and client are met on each interaction. Job Scope - Construct searches and reports designed for automated analysis and topic identification in recorded conversations from a...
-
Order Processing Specialist
7 months ago
Petaling Jaya, Malaysia Kingfisher Recruitment (Malaysia) Sdn.Bhd Full time**Acquisition and Enquiry** - Provide full sales support through enquiry, quotation and follow up processes **Order Handling** - Order review for non-conformities - Order processing via all mediums (EDI, smartEDI, eShop, OCR and hard copy), verification of data and customer confirmations - Pro-active follow up on deliveries to ensure high service...
-
Quality Analyst
6 months ago
Kelana Jaya, Malaysia MINDPEC SOLUTIONS SDN BHD Full timeQuality Analyst. have experience in Customer Service. working location Kelana Jaya **Salary**: RM4,500.00 - RM5,500.00 per month **Benefits**: - Opportunities for promotion Schedule: - Rotational shift Supplemental pay types: - Performance bonus - Retention bonus - Yearly bonus
-
Quality Assurance Analyst
5 days ago
Petaling Jaya, Malaysia Smartretail Sdn Bhd Full timeKey Responsibilities: - Prepare, Execute and Document test scripts and results in bug tracking software system - Track open system bugs and follow them through to resolution. - Execute testing at multiple stages of SDLC such as functional testing, regression testing, integration testing and performance testing to determine and improve the test coverage of...
-
Quality Analyst for Customer Service
7 months ago
Petaling Jaya, Malaysia TimesConsult Full time**Responsibilities**: - Conduct root cause and other data analysis - Participate as project team member in problem prevention and continuous improvement projects. - Identify improvement opportunities within the eCommerce environment. - Act as liaison with MOD managers and Team Leads to ensure consistent quality measurements throughout the operation. -...
-
Data Analyst
7 months ago
Petaling Jaya, Malaysia Brickfields Asia College Full timeData analyst responsibilities include conducting full lifecycle analysis to include requirements, activities and design. Data analysts will develop analysis and reporting capabilities. They will also monitor performance and quality control plans to identify improvements. - Interpret data, analyze results using statistical techniques and provide ongoing...
-
Internship - IT Quality Assurance Analyst
7 months ago
Petaling Jaya, Malaysia HILTI Full timeWHAT'S THE ROLE? Join us as an Intern in our IT team and you will work on exciting projects ranging as an IT Quality Assurance Analyst. As a member of our international and multidisciplinary team, you will gain experience in global IT project and solution management, improve your practical expertise, and solve real-life challenges in an international...
-
Data Analyst
7 months ago
Petaling Jaya, Malaysia BRICKFIELDS ASIA COLLEGE SDN BHD Full timeData analyst responsibilities include conducting full lifecycle analysis to include requirements, activities and design. Data analysts will develop analysis and reporting capabilities. They will also monitor performance and quality control plans to identify improvements. Job Responsibilities: - Interpret data, analyze results using statistical techniques and...
-
IT Business Analyst
7 months ago
Petaling Jaya, Malaysia Nexroar solutions sdn bhd Full timeExperience: - 3 to 5+ years' experience as a business analyst. - Experience in system development and system configuration is an added advantage. - Experience in insurance operations and change request management are added advantages. - Advanced understanding of business functions, workflows, and processes. Job Expectation: - Deliver configuration on...
-
Business Analyst
7 months ago
Petaling Jaya, Malaysia FUJIFILM Business Innovation Asia Pacific Pte. Ltd. Full time**Duties & Responsibilities** - Develop and implement integrated services (non-ORS,) business strategy as part of overall Company business growth strategy with solution and services - Assist in the process of formulating and executing concrete strategy of MIF/customer base (quantity and quality) leading to sustainable business growth - Review and analysis...
-
Marketing Analyst
2 weeks ago
Petaling Jaya, Malaysia FUJIFILM Business Innovation Asia Pacific Pte. Ltd. Full time**Duties & Responsibilities** - Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality - Conduct what if analysis, identify, analyze, and interpret trends or patterns in external and internal business data using spreadsheet (Excel) or database queries models. - Evaluates...
-
Marketing Analyst
2 weeks ago
Petaling Jaya, Malaysia FUJIFILM Business Innovation Asia Pacific Pte. Ltd. Full time**Duties & Responsibilities** - Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality - Conduct what if analysis, identify, analyze, and interpret trends or patterns in external and internal business data using spreadsheet (Excel) or database queries models. - Evaluates...
-
Quality Assurance Supervisor
7 months ago
Petaling Jaya, Malaysia Teleperformance Full timeOverview: Job Summary **If you are possess with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for you!** Qualifications: **Requirements**: - Minimum of 1 year of experience as a Quality Analyst Supervisor. - Mandatory language proficiency in Bahasa Melayu,...
-
QA Analyst
1 week ago
Petaling Jaya, Malaysia K3 Business Technologies Full timeK3. Experience Applied Job Summary The K3|Imagine team is responsible for the product development and management of the K3|Imagine products with customers spanning several global regions relying on the continual innovation and enhancement of the solution to facilitate and support value creation within each. Working as part of the existing team as a QA...
-
IT Support Analyst
2 weeks ago
Petaling Jaya, Malaysia Schlumberger Full time**IT Support Analyst**: Petaling Jaya - Malaysia **About Schlumberger**: We are Schlumberger, the leading provider of technology and services to the energy industry. Throughout much of the oil and gas lifecycle in over 120 countries; we design, develop, and deliver technology and services that transforms how work is done. We define the boundaries of the...
-
Master Data Analyst
7 months ago
Petaling Jaya, Malaysia ADB SAFEGATE Full timeADB SAFEGATE is a company that provides integrated solutions to airports, airlines, and ANSPs. We are proud to be leading the way with innovative and smart Airside 4.0 solutions that turn airports into smart airports, with the ultimate goal of enhancing the passenger experience. Solutions include airfield lighting, power and control systems, airport and...
-
Business Analyst
7 months ago
Petaling Jaya, Malaysia Impressive Communications Sdn Bhd Full timeJob Description: As a Business Analyst, you will play a crucial role in analysing our business processes, identifying areas for improvement, and implementing strategies to enhance efficiency and effectiveness. You will collaborate with cross-functional teams, gather and document requirements, and translate business needs into technical specifications. Your...
-
Business Analyst
1 week ago
Petaling Jaya, Malaysia MUV Marketplace Sdn Bhd Full time**Job Summary**: As Business Analyst, you are responsible to perform requirement study, preparing the scope of work, mapping, and converting the business requirements to a functional specification for technical development. Perform system testing to ensure systems are functioning as per documented requirements and conduct training to end-users. Act as...
-
Principal Rwe Research Analyst
7 months ago
Petaling Jaya, Malaysia Novartis Full time387381BR **Principal RWE Research Analyst**: Malaysia **About the role** Location: #LI-Hybrid About this role: The Principal Real World Evidence (RWE) Research Analyst is responsible for the scientific and methodological aspects of all RWE projects as well as providing guidance for other members of the team. **Your Responsibilities**: Your...
-
Export Compliance
7 days ago
Petaling Jaya, Malaysia Agensi Pekerjaan Ideal Reliance Sdn Bhd Full timeDefine, execute and drive strategy for any potential areas for improvement or optimization to ensure efficiency and compliance within department, region and Global. e.g., improving data quality (ICS2 Phase II, Undervalued goods, True Shipper/Receiver) - Follow up with countries/regions, validate, define root causes and lead improvements with stakeholders...