Loyalty Program Administration Executive-pj

2 weeks ago


Petaling Jaya, Malaysia Chrisjac Recruitment Services Full time

**[優先/立即工作]**
- **職位:忠誠度計劃行政主管。**:

- **
薪資:RM 3000-4200。**:

- **
工作地點:工業區,第 51 區,Jalan Templer,八打靈再也。**

**關於招募公司**
我們的客戶是馬來西亞首屈一指的忠誠度提升和履行管理公司。在過去十年中,他們的客戶不斷成長且多元化,從最初的主要商業銀行和金融機構發展到電信、石油和跨國公司。根據他們的獎勵計劃,他們與頂級本地和國際品牌合作,為會員客戶提供有吸引力的獎勵。
目前,他們正在尋求招募更多人員加入現有的客戶服務團隊,該團隊將設在八打靈再也第 51 區的公司辦公室。
這是一個全職永久職位,工作時間為週一至週五上午 9 點至下午 6 點。
**關於工作**
作為忠誠度計劃管理主管,您將主要管理銀行和金融機構以及其他主要企業實體的各種忠誠度獎勵計劃的客戶服務。該職位主要負責支持和管理馬來西亞這些不同商業實體的忠誠度計劃。
這個職位節奏很快。作為忠誠度計劃管理主管,您將管理忠誠度計劃中的履行和兌換流程以及客戶的組合權利和獎勵。您的角色將透過提供有關透過忠誠度計劃獲得的權利和獎勵的準確信息,及時參與客戶互動。在適當的情況下,您將協助促進和處理客戶的詢問和疑慮。
您的職責還包括管理、訂購和採購以及向客戶提供獲得的獎勵。
**候選人簡介**
我們正在尋找女性候選人來擔任這個以客戶為中心的角色。理想情況下,她必須具備任何學習領域的最低文憑資格,並具有較強的溝通能力、能說流利的英語和國語。那些會說中文/普通話的人將更有利於擔任這個職位。
理想情況下,我們正在尋找具有可靠的忠誠度計劃經驗的候選人,最好是在銀行/金融機構環境中。該職位的候選人必須願意在支持性的團隊環境中工作,並且能夠在壓力下快速且準確地工作。她必須具備電腦知識,能夠使用 MS Office 和電子郵件互聯網應用程式技能。

**如何申請



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