Loyalty Program Administration Executive-priorty Job

6 days ago

Petaling Jaya, Malaysia Chrisjac Recruitment Services Full time

**[PRIORITY/IMMEDIATE JOB]**
- ** Position: Loyalty Program Administration Executive.**:

- **Salary: RM 3000-4000.**:

- **Job location: Industrial Area, Section 51, Off Jalan Templer,Petaling Jaya.**

**About the hiring company**
Our client is a premier loyalty promotion and fulfillment management company in Malaysia. Their clientele have grown and diversified in the last decade, from initial mainly commercial banks and financial institutions to telecommunication, petroleum and MNCs. Under their reward programs, they have collaborated with top local and international brands to deliver attractive rewards for the member customers.
Currently they are seeking to recruit additional persons to join their existing customer service team that will be based at corporate office in Section 51, Petaling Jaya.
This is a full time permanent position with working hours from 9.00am-6.00 pm Monday to Friday.
**About the job**
As the Loyalty Program Administration Executive, you will be managing customer care for their various loyalty reward programs within mainly in the banking and financial institutions and other major corporate entities. This role is primarily responsible for supporting and administering the loyalty programs of these various business entities in Malaysia.
This position is fast paced. As the Loyalty Program Administration Executive, you will be managing fulfillment and redemption process and customers' portfolio entitlements and rewards within their loyalty program. Your role will be attending to customer interactions in timely basis by providing accurate information on entitlements and rewards earned through the loyalty programs. Where appropriate you will assist in facilitating and attend to customers inquiries and concerns.
Your role will also include managing, ordering and purchasing and making delivery of rewards earned to customers.

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