Branch Executive
6 months ago
Manage and supervise administrative tasks in the clinic, including patient registration, record-keeping, and billing procedures.
- Ensure compliance with standard operating procedures (SOPs) established by the HQ.
- Act as a liaison between the clinic and HQ, communicating operational updates, requirements, and issues.
- Provide regular reports to HQ on clinic activities, performance metrics, and operational challenges.
- Oversee patient services, ensuring a high level of service quality and patient satisfaction.
- Coordinate patient scheduling, appointments, and inquiries, aiming for optimal patient flow and experience.
- Manage inventory levels of medical supplies and equipment, coordinating with HQ for procurement as needed.
- Maintain proper stock levels and monitor supply chain processes in line with HQ guidelines.
- Support healthcare professionals in delivering patient care, ensuring adherence to clinical protocols and standards set by HQ.
- Ensure compliance with healthcare regulations and standards at the clinic level.
- Facilitate effective communication between clinic staff and HQ, conveying information, updates, and directives.
- Prepare and submit regular reports to HQ on clinic operations, financials, and performance indicators.
Qualification & Experince
- Diploma or Bachelor's degree in Healthcare Administration, Business Administration, or related field.
- Prior experience in clinic management or healthcare administration is preferred.
- Excellent communication skills in English and Malay, both written and verbal.
- Strong organizational skills, attention to detail, and the ability to multitask effectively.
- Customer-centric approach with a commitment to delivering quality patient care.
- Knowledge of healthcare regulations and compliance standards in Malaysia.
- Ability to work independently, demonstrate problem-solving abilities, and adapt to changing clinic needs.
- Ability to work long hours and after official working hours.
Kindly contact us and send your latest resume at 6011-21117102
Pay: RM1,500.00 - RM3,500.00 per month
**Benefits**:
- Maternity leave
Schedule:
- Monday to Friday
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