Customer Service Officer

1 week ago


Kuala Lumpur, Malaysia Elabram Systems Sdn Bhd Full time

**Responsibilities**:

- Providing excellent customer service to walk-in and call-in customers
- Attending to member and customer’s enquiries, feedback and requests
- Using in-store interactive tools and product promotions to drive sales
- Ensuring that visual merchandising standards are always adhered to
- Handling sales and membership transactions over the counter
- Proactively following-up on customers’ enquiries, feedback and requests
- Keeping regular engagement with customers and updating them with promotions and new products launches and to maintain good relationship
- Performing daily stock to ensure physical inventory and system record tallies
- With basic beauty background and knowledge is added value
- Any other ad-hoc projects/duties related to sales as per assigned.

**Qualifications**:

- Minimum SPM Level
- Prefer female with age between 18-28 years old, presentable look
- Minimum 1 year of relevant working experience
- Able to communicate effectively in English, Malay and Mandarin (To liaise with Mandarin speaking members and customers)
- Computer literate
- Able to perform shift duty including weekends
- Available for remote work exclusively on alternate Saturday and Sunday, or on a rotational scheduled basis.

Pay: RM2,400.00 - RM3,500.00 per month

Schedule:

- Monday to Friday



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