Language QA

5 months ago

Kuala Lumpur, Malaysia TikTok Full time

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.

Some content viewed may violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.

What will I be doing?
- You will perform daily sampling tasks for one or multiple projects in your working language.
- You will conduct thorough data analysis, feedback problems, handle appeals, and provide feedback on labeling quality.
- You will provide feedback and analysis on guidelines updates to identify areas of improvement and potential gaps.
- You will work closely with labeling teams, Project POC and Project QA to ensure the labeling quality is up to standard.
- You will participate in calibrations with Labeling teams alongside Project QA or provide further details through the offline method if necessary.
- You will work with Model Training or Product teams to align and enhance the labeling guidelines based on the language feature.
- You will work with a number of different cross-functional teams.
- You will participate in the development of quality inspection standards and continuously optimize the process and system platform.

**Qualifications**:
What should I bring with me?
- Have excellent english language skills
- Bachelor's Degree or equivalent education/experience, advanced degree in linguistic, literature, philosophy, journalism, or political science background is preferred.
- Minimum 6 months working experience as Quality Assurance Analyst.
- Experience in Content Labeling/ Content Creation will be an added advantage.
- Attention to detail and are comfortable using data analysis to identify trends.
- Possess strong learning ability, cross-department communication, and collaboration skills.
- Able to work under mínimal supervision and have strong logic/ common sense related to the job nature.
- Familiar with office software such as Excel, Word, etc. With data processing, experience and other data analysis capabilities are preferred.
- Has professional working experience writing or editing long, complex texts, including but not limited to: Writing novellas/commentaries/news articles; Editing journals/archive materials/newspapers or magazines.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

  • Japanese QA

    5 months ago

    Kuala Lumpur, Malaysia Language Talent Solution Full time

    **Feedback and Coaching**: Provide constructive feedback and coaching to customer support agents to enhance their performance and service delivery. - **Reporting**: Generate and analyze QA reports, identify trends, and provide actionable insights to management for continuous improvement. - **Process Improvement**: Collaborate with the customer support team...

  • Halal & QA Executive- Kl

    5 months ago

    Kuala Lumpur, Malaysia MR BEAN FOOD AND BEVERAGES SDN BHD Full time

    To be responsible for overall aspects and effectiveness of Quality Assurance and Food safety management system - To conduct regular internal QA & Halal audit of premises in accordance with the JAKIM requirement - To ensure that all incoming goods from vendors/ suppliers are in line with the HAS requirement - Assist in the planning and execution of the Halal...

  • QA Lead

    5 months ago

    Kuala Lumpur, Malaysia bestinet sdn bhd Full time

    **JOB DESCRIPTION & SPECIFICATION** **Position: QA Lead** **Language : Mandarin** **EXP: 5+ years** **1. Responsibilities** - Work with Scrum teams to complete root cause analysis and corrective action plans to ensure higher quality test coverage throughout the development and UAT development life cycles - Posses the ability to work in a fast paced...

  • QA Manager

    5 months ago

    Kuala Lumpur, Malaysia Pro-Select Recruit Full time

    You are invited to **deposit your resumes with us** and our recruiters shall reach out to you to discuss more. **Work location**:Johor Bahru **What do** **we have for you?** - Attractive bonuses, incentive & increments - Opportunities to work on big projects **What you will do?** - Develop and implement quality assurance policies and procedures. - Lead a...

  • Quality Assurance

    5 months ago

    Kuala Lumpur, Malaysia TikTok Full time

    Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations...

  • IT QA Tester

    5 months ago

    Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time

    Executes test cases under varying circumstances Documents and evaluates test results Detects, logs, and reports program bugs and glitches Tracks defects and helps troubleshoot errors Reviews test procedures and develops test scripts Partners with engineers to drive QA efforts Requirements: Minimum 1 year of QA testing experience Proficient in test...

  • Internship - QA & Halal Department

    5 months ago

    Kuala Lumpur, Malaysia ULTIMATE DONUT & COFFEE (M) SDN BHD Full time

    **For QA Department, the intern will**:Documenting audit finding and identify area for improvement Assist in ensuring compliance with government body / local authorities Assist in handling issues related to pest control and closely monitoring effectiveness of service done. - **For Halal Department, the intern will**: Ensure all products' halal certification...

  • Payments Processing

    5 months ago

    Kuala Lumpur, Malaysia Cognizant Full time

    **Payments Processing - Japanese Language Proficiency** **Work mode**:Onsite, Menara Shell **Working hour**:Normal working hour **Process Executive** **Requirements**: - 0 - 6 months working experience. - Good written communication skills and comprehension in **English and Japanese language; non-native speaker (preferable to have JLPT N2 or N1)**. -...

  • QA Analyst

    5 months ago

    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:QA Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service Key Skills: Real Time Analyst- We are looking for someone with any or some of the following experiences, in a BPO setting: - Real-time management and/or real-time analytics (6mo minimum) -...

  • Payments Processing

    5 months ago

    Kuala Lumpur, Malaysia Cognizant Full time

    **Payments Processing - Japanese Language Proficiency** **Work mode**:Onsite, Menara Shell **Working hour**:Normal working hour **Process Executive** **Requirements**: - 0 - 6 months working experience. - Good written communication skills and comprehension in **English and Japanese language; non-native speaker (preferable to have JLPT N2 or N1)**. -...

  • Korean Transition Specialist

    5 months ago

    Kuala Lumpur, Malaysia Cognizant Full time

    **Job Title**:Korean Transition Specialist & Language Coach** **Job Location: KL, Malaysia** **Trainer Qualification/Criteria**: - **Work Experience**: Min. 1 Year as SPEs or current role as Process Specialist (SME, Trainer, QA, Communication coach) - Willingness to provide coaching & feedback through transaction audits - Should be a native speaker of the...

  • Korean Transition Specialist

    5 months ago

    Kuala Lumpur, Malaysia Cognizant Full time

    **Job Title**:Korean Transition Specialist & Language Coach** **Job Location: KL, Malaysia** **Trainer Qualification/Criteria**: - **Work Experience**: Min. 1 Year as SPEs or current role as Process Specialist (SME, Trainer, QA, Communication coach) - Willingness to provide coaching & feedback through transaction audits - Should be a native speaker of the...

  • QA Assistant Manager

    5 months ago

    Kuala Lumpur, Malaysia Green Master Global Fine Food Sdn Bhd Full time

    Responsibilities: - Manage overall QC department are functions well. - Monitor all activities related Quality Control & Quality Assurance to ensure the company operations in compliance with ISO 9001:2015, GMP, HACCP & HALAL. - Ensure quality in products analyzing and provide solutions for quality improvements as well as inspection planning and quality...

  • Quality Assurance

    5 months ago

    Kuala Lumpur, Malaysia TikTok Full time

    Responsibilities About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of...

  • Project QA

    5 months ago

    Kuala Lumpur, Malaysia TikTok Full time

    Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations...

  • QA Tester

    5 months ago

    Kuala Lumpur, Malaysia Esync Software Services Sdn Bhd Full time

    **Job brief** We are seeking for **QA Tester (Manual & Automation)** to enhance our Engineering Team’s efforts in delivering high-quality software. In this vital role, you’ll lead the quality assurance lifecycle within our Agile process, ensuring timely releases. You’ll design and coordinate test strategies, develop and maintain our mobile test...

  • Junior QA

    5 months ago

    Kuala Lumpur, Malaysia Ekiwi Global Sdn Bhd Full time

    QUALITY ASSURANCE - CALL CENTRE The QA Officer (English & Bahasa Malaysia speaking) is responsible for the quality of the outbound calls in Ekiwi Malaysia’s Tele Sales call center environment. Daily job scope is to monitor the effectiveness of the outbound calls made by Tele Sales agents, and ensure accuracy of the data collected from customers for...

  • Experienced QA Developer

    5 months ago

    Kuala Lumpur, Malaysia Double Eleven Full time

    As a global gaming company, we’ve helped millions to fight their way through fearsome mobs in Minecraft Dungeons, battle each other and the environment in Rust: Console Edition and most recently worked with Bethesda Game Studios to craft new adventures for Vault Dwellers around the world in Fallout 76. Most recently, we worked with Rockstar Games to bring...

  • QA/qc Manager

    5 months ago

    Kuala Lumpur, Malaysia HQC ENGINEERING MALAYSIA SDN BHD Full time

    **Responsibilities**: - To support the management team and the individual EPC project management teams in achieving project quality requirements in line with customer practices and standards - To provide leadership in the development, implementation, maintenance and ongoing development of the quality assurance manual and quality assurance processes,...

  • QA Associate

    5 months ago

    Kuala Lumpur, Malaysia Orange Full time

    Your main tasks in QA team will be: - Troubleshoot and find causes of any issues (Mainly on Front End) **about you**: - Bachelor’s degree in computer science, Information Technology, or a related field - Fresh graduate or young professional with no more than 2 years of work experience with recognized degree in any discipline. - Knowledge of software...