Social Media Chat Support Advisor

Job Summary: We are seeking a highly motivated and customer-centric individual to join our team as a Mandarin-Speaking Social Media Chat Support Specialist. As a vital member of our customer support team, you will be responsible for providing exceptional service and support to users on various social media platforms. Your primary focus will be assisting...

**DUTIES AND RESPONSIBILITIES**: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...

Our company is seeking a skilled and enthusiastic individual to join our team as a Social Media Chat Support Specialist. As a chat support specialist, you will be responsible for delivering excellent customer service through social media channels. Fluency in Vietnamese and strong communication skills are essential for this role. **Responsibilities**: -...

**Position**:Social Media Chat Support ( Mandarin + English ) for KL Sentral, Malaysia**: - **Working Location**: KL Sentral, Malaysia - **Working Hours**: 24*7 (9 Hours Including one hour Break) - **Requirement**: Fresh Grads (Able to speak and write in Simplified and Traditional Mandarin) - **Experience **:one year experience in customer service -...

Job Summary: We are seeking a highly motivated and enthusiastic individual fluent in Vietnamese to join our team as a Social Media Customer Support Specialist In this role, you will provide exceptional customer service and support to users on various social media platforms. As a trusted representative of our organization, you will be responsible for...

Are you a dynamic individual fluent in Vietnamese and passionate about providing exceptional customer support? We are seeking a talented Chat Support Representative to join our team and elevate our customer service experience to new heights. As a crucial member of our support team, you will play a pivotal role in assisting and engaging with our diverse user...

**DUTIES AND RESPONSIBILITIES**: - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes - Ensure all SLAs are met accordingly - Demonstrate a strong customer...

Position Overview: **Responsibilities**: 1. Respond to customer inquiries and provide accurate and timely information via live chat on social media platforms in Japanese. 2. Handle customer complaints and resolve issues in a professional and efficient manner to ensure customer satisfaction. 3. Provide product information and assist customers with order...

Position: Mandarin-Speaking Chat Support Representative Job Summary: We are currently seeking a highly motivated and customer-oriented individual to join our dynamic team as a Mandarin-speaking Chat Support Representative. In this role, you will primarily be responsible for assisting our users with their inquiries and providing excellent service via our...

Overview: **Responsibilities**: 1. Social Media Strategy Development: Build comprehensive social media strategies aligned with organizational goals to enhance brand presence and increase customer engagement in the Korean market. 2. Content Creation: Develop creative and engaging content tailored to the Korean audience to drive brand awareness and generate...

Overview: **Responsibilities**: 1. Social Media Strategy Development: Build comprehensive social media strategies aligned with organizational goals to enhance brand presence and increase customer engagement in the Vietnamese market. 2. Content Creation: Develop creative and engaging content tailored to the Vietnamese audience to drive brand awareness and...

Overview: **Responsibilities**: 1. Social Media Strategy Development: Build comprehensive social media strategies aligned with organizational goals to enhance brand presence and increase customer engagement in the Mandarin and Cantonese-speaking markets. 2. Content Creation: Develop creative and engaging content tailored to the Chinese-speaking audience to...

Are you a master communicator in Japanese and passionate about helping others? We're looking for dynamic individuals to join our team as Chat Support Representatives! In this role, you'll be the voice of our company, providing top-tier support to our valued customers with grace and enthusiasm. If you're a native Japanese speaker with excellent written...

We work with businesses of all sizes to create effective digital marketing strategies that drive brand awareness, generate leads, and increase customer engagement. As a social media digital marketing specialist, you will play a vital role in helping our clients achieve their marketing goals. Job Responsibilities: 1. Develop and execute social media...

Job Summary: Key Responsibilities: 1. Language and Culture Expertise: - Serve as a native Japanese speaker, providing insights into the language, culture, and online behavior of the target audience. - Ensure clear and accurate communication in Japanese across social media channels, including content creation, captioning, and engagement. 2. Social Media...

Position Overview: **Responsibilities**: 1. Develop and implement digital marketing strategies: - Conduct thorough research on the Thai market to understand target audience preferences, behavior, and trends. - Collaborate with the marketing team to create comprehensive social media strategies that align with overall business goals. - Plan and execute social...

Position Overview: As a Mandarin and Cantonese Speaking Social Media Digital Marketing Specialist, you will play a crucial role in developing and executing strategic digital marketing initiatives tailored for Mandarin and Cantonese-speaking markets. Your primary responsibilities will involve understanding market dynamics, creating compelling content, and...

Overview: We are seeking a talented and results-driven Social Media Digital Marketing Specialist with native fluency in Japanese. As a key member of our marketing team, you will be responsible for driving brand awareness, engagement, and lead generation through various social media platforms targeted at the Japanese market. You will play a crucial role in...

Office location: KL Sentral Working hour: 24/7 rotate shift 9 hour per day, 5 day per week Salary Range: RM4000 Basic salary + RM500 Fixed allowance + RM200 Night shift + RM300 KPI **Responsibility** - Able to work as a team and can speak courteously. - Improving Customer Experience. - Respond to customer’s feedback and solve their...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following project documented call flows, work processes, data entry requirements, and complaint...