Chat Support Specialist

Languages - Mandarin Profile - Social Media -Chat Support Location - KL Sentral Hours of Operation - 24*7 Min. Requirements - Fresh Grads (Able to speak and write in Simplified and Traditional Mandarin) Education - Degree - No CS experience / Diploma - 1 year CS experience / High school - 3 years CS experience **Salary**: RM3,500.00 - RM4,000.00 per...

Calling all social media enthusiasts and customer service superstars! We're on the hunt for exceptional Chat Support Representatives to join our dynamic team at a cutting-edge technology company. If you're passionate about helping others, have a knack for solving problems, and love engaging with people online, this is your chance to make a real...

**" Exciting Opportunity in KL Sentral, Malaysia! "** **We're looking for talented individuals to join our team as Social Media Chat Support Specialists (Mandarin + English)!** - **Position**:Social Media Chat Support ( MANDARIN + English ) for KL Sentral, Malaysia**: - **Working Location**: KL Sentral, Malaysia - **Working Hours**: 24*7 (9 Hours Including...

**Social Media Chat Support 24*7 Local Mandarin** **Fresh Grads** (Able to speak and write in Simplified and Traditional Mandarin) **Salary**: RM3,000.00 - RM4,500.00 per month **Education**: - Bachelor's (preferred) **Experience**: - Chat Support: 1 year (preferred) **Language**: - English (preferred) - Mandarin (required)

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following project documented call flows, work processes, data entry requirements, and complaint...

#BuildYourDreamWithUs ***: The Customer Care Consultant (CCC) role is to resolve customer complaints via livechat. The CCC is required to greet customers warmly and ascertain the problem. The CCC is also required to assist customers in their inquiries. **DUTIES AND RESPONSIBILITIES**: - Professionally Interact with customers via live live chat (end to end...

**HIGHLIGHTS**: - Accessible by public transportation (LRT/MRT/KTM) - Attractive salary package - Immediate Hiring **JOB SCOPE**: - Handle and assist customers’ general inquiries via chat support system. - Taking ownership to solve challenges faced by customers and clients' partners. - Exceeding customer expectation in terms of customer service &...

We are seeking an exceptional Native Japanese-speaking Chat Support Navigator to join our dynamic team at a cutting-edge technology company. Your primary mission will be to provide exceptional customer service and support to our valued users, ensuring a seamless and satisfying experience on our platform. **Responsibilities**: - Provide real-time chat...

**Job Details**: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and...

We are looking for highly skilled and enthusiastic Vietnamese-speaking individuals to join our dynamic team as Chat Support Representatives. As a Chat Support Representative, you will be responsible for providing exceptional customer service and resolving inquiries through chat support channels. This is an exciting opportunity to work with an innovative tech...

**JOB SCOPE**: - Handle and assist customers’ general inquiries via chat support systems for social media eg, FB, Insta. - Taking ownership to solve challenges faced by customers and clients' partners. - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and...

**DUTIES AND RESPONSIBILITIES**: - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes - Ensure all SLAs are met accordingly - Demonstrate a strong customer...

Job Summary: We are seeking highly skilled Mandarin-speaking Chat Support Representatives to join our dynamic team. As a Chat Support Representative, you will play a crucial role in providing exceptional customer service and technical support to our diverse user base. Your fluency in Mandarin and ability to effectively communicate complex technical...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following Social Media documented call flows, work processes, data entry requirements, and complaint...

**Position**:Social Media Chat Support ( Mandarin + English ) for KL Sentral, Malaysia**: - **Working Location**: KL Sentral, Malaysia - **Working Hours**: 24*7 (9 Hours Including one hour Break) - **Requirement**: Fresh Grads - (Able to speak and write in Simplified and Traditional Mandarin) - **Experience **:one year experience in customer service -...

**DUTIES AND RESPONSIBILITIES**: - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes - Ensure all SLAs are met accordingly - Demonstrate a strong customer...

**DUTIES AND RESPONSIBILITIES**: - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes - Ensure all SLAs are met accordingly - Demonstrate a strong customer...

**LOCATION**:KL Sentral **JOB SCOPE**: - Handle and assist customers’ general inquiries via chat support system. - Taking ownership to solve challenges faced by customers and clients' partners. - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and...

**직무 설명**: 우리는 고객 서비스에 열정적이고 한국어에 능통하며 문제 해결에 능숙한 한국어 원어민 소셜 채팅 지원 전문가를 모집하고 있습니다. **업무 내용**: - 인기 있는 푸른색 테마의 플랫폼을 제외한 다양한 소셜 미디어 플랫폼을 통해 고객과 소통합니다. -...

**:* We are seeking a talented and customer-focused **Chat Support Specialist* to join our team. As a Chat Support Specialist, you will be responsible for assisting customers via chat, resolving inquiries, and providing exceptional service. Your role will involve understanding customer needs, troubleshooting issues, and ensuring a positive...