Customer Service Executive

Job description Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded “TOP B2B company in Asia” straight 2021,2020 and 2019. We are expanding our Customer Service team and hiring Immediately. We are currently looking to...

**Job Summary**: The Player Support Specialist will serve as a key liaison between the company and its gaming community. This role requires a passionate individual who is adept at handling various customer service functions related to our gaming products. The specialist will be responsible for addressing in-game inquiries, handling complaints, and providing...

IMMEDIATE HIRING!!!! **Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and...

**ROLE**: Customer Service Executive Mandarin & Cantonese (+ Basic English) **PROJECT**:TBC (Entertainment industry worldwide ticketing platform) **LOCATION**: KL Sentral **JOB SCOPE**: **REQUIREMENTS**: Excellent English & Mandarin & Cantonese communication (verbal & written) skills. Diploma and above or equivalent. Minimum 6 months of experience in a...

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle simple to difficult inquiries in a...

**Working Hour**: 7am-8pm rotational shift (9 hour per shift) **Working Day**: 5 days work and 2 days off per week Monday-Saturday **Working Location**: Work location will be NU Tower 2 KL Sentral **Duties and Responsibilities**: - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build...

**Responsibilities**: - Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time. - Identify issues, carry out (RCA) Root Cause Analysis, troubleshoot and translate Customer needs and requests into work required (service identification). - Focus on resolving customer issues, not...

Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time. - Identify issues, carry out (RCA) Root Cause Analysis, troubleshoot and translate Customer needs and requests into work required (service identification) - Focus on resolving customer issues, not closing cases; Solve the right...

IMMEDIATE HIRING!!!! CUstomer Service English *Must be C1 level for english. *Experience supporting for International / Australia/ New Zealand market. **Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed...

**Customer Service Logistic Support Centre** **-Traditional Mandarin+B2 English**) (Should speak/read/write traditional Chinese) and English B2 **Salary**: RM4,000.00 - RM4,200.00 per month Schedule: - Rotational shift Supplemental pay types: - Commission pay **Experience**: - Customer service: 1 year (preferred) **Language**: - Mandarin...

**Customer Service Logistic Support Centre** **-Traditional Mandarin+B2 English**) (Should speak/read/write traditional Chinese) and English B2 Pay: RM4,000.00 - RM4,200.00 per month Schedule: - Fixed shift - Monday to Friday Supplemental pay types: - Commission pay **Experience**: - Customer service: 1 year (preferred) **Language**: - Mandarin...

**REQUIREMENTS**: 1. Excellent interpersonal, communication and influencing skills with the ability to communicate effectively with both internal and external customers both verbally and in writing. 2. Identifies and acts on opportunities to continually improve the customer experience. 3. Highly organised, logical and methodical approach to work with an...

**Customer Service (Travel)** **-Traditional Mandarin+B2 English**) - **Who can speak/read/write traditional Mandarin and English B2**: - **Who can speak/read/write simplified Mandarin and English B2** **Salary**: RM4,000.00 - RM5,000.00 per month Schedule: - Rotational shift Supplemental pay types: - Commission pay **Experience**: - Customer...

Job description Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded “TOP B2B company in Asia” straight 2021,2020 and 2019. We are expanding our Customer Service team and hiring Immediately. We are currently looking to...

Job description Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded “TOP B2B company in Asia” straight 2021,2020 and 2019. We are expanding our Customer Service team and hiring Immediately. We are currently looking to...

Primary Job Functions: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle simple to...

Location: KL Sentral **Salary**: RM 4000 Operation hours: 24*7 rotational shift **Job Description**: - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer...

**Location: KL Sentral (Accessible by LRT, MRT, KTM, Monorail)** **Job Descriptions**: - Responds to customer inquiries, concerns and requests regarding all products and services. - Answer customer inquiries regarding products and service questions; suggest information about other products and services. - Inform customers of sales promotions and services,...

**About us** We are professional, agile and professional. Our work environment includes: - Modern office setting - Food provided Job Required: - Customer facing/interaction experience. - Soft collections, Logistic background is an advantage. - Confident and clear in communication - Must have result oriented. Job Description: - Engage customer,...

**JOB HIGHLIGHTS**: - Accessible by public transportations (LRT/MRT) - Attractive salary package - No night shift **JOB SCOPE**: - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way - Assist and resolve customers' inquiries with their travel related issues, bookings, reservations, ticketing, etc. - Manage customer...