Customer Service

Primary Job Functions: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle simple to...

**Customer Service Logistic Support Centre** **-Traditional Mandarin+B2 English**) (Should speak/read/write traditional Chinese) and English B2 **Salary**: RM4,000.00 - RM4,200.00 per month Schedule: - Rotational shift Supplemental pay types: - Commission pay **Experience**: - Customer service: 1 year (preferred) **Language**: - Mandarin...

**Minimum Requirements**: - Relevant working **experience in contact center as customer services** is preferred or **fresh graduate**. - **Minimum Diploma Holder or higher is preferred, major in IT/Computer & Engineering ONLY.**: - Knowledge of customer service practices and principles - Excellent data entry and typing skills. - Superior listening, verbal,...

**Location: KL Sentral (Accessible by LRT, MRT, KTM, Monorail)** **Job Descriptions**: - Responds to customer inquiries, concerns and requests regarding all products and services. - Answer customer inquiries regarding products and service questions; suggest information about other products and services. - Inform customers of sales promotions and services,...

**ROLE**:Customer Service Executive Mandarin (+ Basic English) **LOCATION**: - KL Sentral **JOB SCOPE**: 职位类型：全职, 其他 薪资： RM3,000.00至RM4,000.00（每月 ） 工作语言: - 中文 (必填) - 流利英文 (必填)

Languages - Mandarin+B2 English Profile - Customer Service Location - KL Sentral Hours of Operation - Operation Hours 7am-8pm [5 days work per week] Min. Requirements - Minimum Diploma Holder major in IT/Computer or Engineering/Science Stream (Fresh Graduates or with experiences) Education - Diploma above **Minimum Requirements**: - Relevant working...

**Languages -** - Mandarin+B2 English - Cantonese+B2 English **Requirements - **At least 1 year experiences in Call Center or Customer Service **Edcuation - **SPM Above **Salary**: RM3,000.00 - RM4,200.00 per month **Experience**: - Customer service: 1 year (preferred) - Logistics Industry: 1 year (preferred) **Language**: - Cantonese (preferred) -...

Must be a Malaysian - SPM, Diploma, and/or Degree - Min 1-2 years of working Customer service working experience - Able work on a shifting schedule. - Able to start ASAP upon being shortlisted **Job Type**: Permanent **Salary**: RM3,800.00 - RM4,500.00 per month Schedule: - Rotational shift **Experience**: - Customer Service: 1 year...

Support and manage buyer/seller enquiries and escalations in a proper manner. We need an individual who is strong in decision making and has soft skills and competencies to manage our customers. **JOB SCOPE**: - Assist and resolve customers' inquiries with general concerns related to online shopping platform & e-commerce platform - Exceeding customer...

DUTIES AND RESPONSIBILITIES: - Interact with customers via telephone to provide information and assistanceProfessionally handle high volume of inquiries from customers - Achieve productivity standards and goals while maintaining the highest level of customer service - Able to resolve the calls within the agreed SLA (Service Level Agreement) - You will be...

DUTIES AND RESPONSIBILITIES: - Interact with customers via telephone to provide information and assistance - Professionally handle high volume of inquiries from customers - Achieve productivity standards and goals while maintaining the highest level of customer service - Able to resolve the calls within the agreed SLA (Service Level Agreement) - You will be...

DUTIES AND RESPONSIBILITIES: - Interact with customers via telephone to provide information and assistance - Professionally handle high volume of inquiries from customers - Achieve productivity standards and goals while maintaining the highest level of customer service - Able to resolve the calls within the agreed SLA (Service Level Agreement) - You will be...

We are seeking an exceptional team of Mandarin-speaking Customer Service Representatives to join our vibrant and rapidly growing organization. This is a rare opportunity to leverage your language skills and make a tangible difference in the lives of our valued distributors. **Responsibilities**: - Resolve inquiries promptly and efficiently, ensuring...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management...

**Responsibilities;** - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle simple to...

**Responsibilities;** - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle simple to...

Position : Mandarin Speaker Customer Service (美容客服) Location : KL Sentral (Nearby LRT/MRT/Monorail) Salary Package : Basic Salary + Commission **Job Scope**: - Provide effective solution for customer issue. - Follow up and respond back to user on timely manner. - Inform customers of sales promotions and services, and processes payments for orders,...

**仕事内容**: Primary Job Functions: - Respond promptly to all incoming communication channels. - Address customer needs efficiently, offering solutions or alternatives. - Foster strong customer relationships through dedicated service. - Ensure confidentiality and privacy of customer information. - Achieve both personal and team targets effectively. -...

Role : Customer Service Professional (Indonesian Speaker) Job Scope To answer inbound calls pertaining customer inquiries or complaint regards Prepaid Hotlink Services & to cross sell for example » to convince prepaid customer to upgrade their package to a postpaid plan. Malaysian, can speak Native Indo Salary Packages *Salary Basic RM2500 + RM500...

Job description Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded “TOP B2B company in Asia” straight 2021,2020 and 2019. We are expanding our Customer Service team and hiring Immediately. We are currently looking to...