Customer Service Specialist Chat Support

**Role**:Chat Support Executive **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: chat - Malaysian that can speak in Cantonese and English, as staff will support Hong Kong market. Must be able to type in traditional mandarin English is...

Greeting from Net2Source! I am Ms. Riya from 'Net2source Company'. I would like to connect you for a job opportunity for Malaysia location. Please send your acceptance. Position - chat support Language - Mandarin, Cantonese, Chinese Location - Malaysia Shift timing - 5 days working, Rotational shifts Experience - Min 6 months CS experience / Freshers...

Vacancy: - Chat Support - Japanese Location: Kuala Lumpur, Malaysia **Salary**: Total Package RM 9,900 Language: Japanese + English Profile: Chat Support Timings: Rotational Shifts (24*7) Headcount: 15 Min Requirements: - Degree - Fresher also will do - Diploma - 5 year CS experience : DUTIES AND RESPONSIBILITIES: - Understand customer enquiries...

Job Overview: Primary Responsibilities: - Respond to customer inquiries and support customer needs through chat channels on social media platforms, - Resolve customer issues efficiently and effectively, aiming to provide first-contact resolution whenever possible. - Build rapport and maintain strong customer relationships by providing accurate and relevant...

**Only for Mandarin Speaker!** Working hour: 9am - 6pm (5 working days per week) Working location: Kuala Lumpur **Lunch provided!** Job description: - Able to work as a team and can speak courteously. - Improving Customer Experience. - Respond to customer’s feedback and solve their issue. Pay: RM3,000.00 - RM3,500.00 per month **Benefits**: -...

*Job Summary:* - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following client's documented call flows, work processes, data entry requirements, and...

**Requirements** - Must be able to speak, read and write in_**English and Mandarin**_ - Able to work on rotational shift/ night shift - Fresh graduates are welcome with any field of study - Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations - Able to receive continuous feedback and work in a...

About The Job Technical Support SpecialistWant to be part of the fastest growing startup that is at the intersection of Retail, Fintech and Data?Qashier is looking for an amazing Technical Support Specialist to support our growthWe are looking for passionate individuals that can assist in the setup and onboarding of our merchants, provide efficient order...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following client's documented call flows, work processes, data entry requirements, and complaint...

**About the Role** We are looking for a passionate and articulate Vietnamese speaker to join our growing Social Media Chat Support team! As a Social Media Chat Support Specialist, you will be the first line of defense for our customers on social media platforms, providing exceptional customer service and resolving inquiries in a timely and efficient manner....

**Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...

**Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...

**Company Description** Informa is a leading business intelligence, events, and academic publishing business operating in the Knowledge and Information Economy. We are listed on the London Stock Exchange and a member of the FTSE 100. We operate in more than 30 countries and employ over 11,000 people globally. Informa's leading brands and expert teams create...

**Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...

Vacancy: - Chat Support - Japanese Location: Kuala Lumpur, Malaysia (We can accept native Japanese or Local Malaysian Japanese Speaker) **Salary**: With Exp: Total Package RM 8100 Language: Japanese + English Profile: Chat Support Timings: Rotational Shifts (24*7) Headcount: 5 Min Requirements: - Degree - No CS experience - Diploma - 1 year CS...

**Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...

Headcounts: 32 **Salary**: RM4000 (basic) + RM500 allowance (complexity) + RM200 (housing allowance) Location: KL Sentral Working Mode: 24/7 Essential Functions/Core Responsibilities - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use...

Headcounts: 35 **Salary**: RM4000 (basic) + RM500 allowance (complexity) + RM200 (housing allowance) Location: KL Sentral Working Mode: 24/7 Essential Functions/Core Responsibilities - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use...

**Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...

Respond to customer inquiries via email, live chat, and other social media platforms in a timely, professional, and courteous manner.Resolve customer issues and complaints, escalating when necessary to ensure complete customer satisfaction.Maintain a thorough knowledge of the Company's products, services, and policies to effectively address customer...