Sales Support Coordinator

6 months ago


Bangsar, Malaysia MH Global Sdn Bhd Full time

**Key Responsibilities**
- Tender Preparation: Drafting tender documents, including invitations to tender, request for proposals (RFPs), and requests for quotations (RFQs), ensuring they are clear, comprehensive, and compliant with procurement regulations and organizational policies.
- Market Research: Conducting market research to identify potential suppliers/vendors and gathering information on products, services, pricing, and market trends to inform procurement decisions.
- Supplier/Vendor Management: Developing and maintaining relationships with existing and potential suppliers/vendors, evaluating their capabilities, performance, and reliability, and negotiating terms and conditions to achieve favourable contracts.
- Bid Evaluation: Managing the evaluation process of bids or proposals received, including assessing compliance with tender requirements, conducting technical evaluations, and reviewing pricing and terms.
- Supporting Sales Team: Providing assistance to the sales team by managing schedules, organizing meetings, and handling communications with clients.
- Order Processing: Processing sales orders accurately and efficiently, ensuring all necessary documentation is complete and accurate.
- Customer Service: Responding to customer inquiries and providing information about products or services. Resolving customer complaints or issues in a timely manner.
- Sales Data Management: Maintaining sales records, updating customer databases, and generating sales reports for analysis.
- Coordinating Sales Activities: Assisting in the planning and execution of sales strategies and promotional campaigns.
- Communication Liaison: Serving as a liaison between the sales team, other departments, and external partners or vendors.
- Quotation Preparation: Preparing and sending price quotations to potential customers.
- Providing Administrative Support: Performing various administrative tasks such as filing, data entry, and maintaining office supplies.
- Following Up on Leads: Following up on leads generated through marketing efforts or customer inquiries.
- Training and Onboarding: Assisting in the training and onboarding of new sales team members.
- Maintaining Knowledge: Staying informed about industry trends, competitor activities, and product developments to better support the sales team.

**Key Skills and Attributes**
- Strong analytical and ability to priorities the workload.
- Positive attitude, initiative, hardworking, team player with strong interpersonal skill
- Willing to travel
- Self-motivated
- Strong written as well as verbal command of Bahasa Melayu & English
- Presentation skills

Pay: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Maternity leave

Schedule:

- Fixed shift
- Holidays
- Monday to Friday

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Bangsar: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (required)

**Experience**:

- Customer Care Specialist: 2 years (required)

**Language**:

- English (required)
- Bahasa (required)



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