Adseo Safety Ops Team Leader

8 months ago

Kuala Lumpur, Malaysia TikTok Full time

Responsibilities
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About
About the team
As the Safety Labelling Team Lead, you will be responsible for managing the overall quality of labelling by establishing effective strategies, frameworks and processes. You will manage a team of quality assurance specialists and drive continuous improvements by evaluating key project metrics. Additionally, you will play a key role in ensuring a strong understanding of labelling policies within your team and relevant cross-functional stakeholders in the business.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.

Some content viewed may violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
Responsibilities
1. Grow the labeling team and oversee their day-to-day management
2. Continuously evaluate outcomes, propose improvements, and ensure a high level of productivity and quality
3. Strengthen the team's understanding of labeling policies and the target of labeling
4. Responsible for localizing working processes and strategies, manage the labeling projects with the Safety Specialists and provide the labeling results in line with expectations
5. Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news

**Qualifications**:
Minimum Qualifications
1. Bachelor's Degree or equivalent education/experience, advanced degree is preferred
2. 3+ years experience working on content quality or safety in a major tech or media company
3. Minimum 1 year working experience in team management
Preferred Qualifications
1. Deep understanding of online safety, privacy, and expression issues
2. Strong attention to details and ability to work independently
3. Possesses good interpersonal skills
4. Proficient in English.
5. Your ability to work in a high-tempo environment, adapt, and respond to the day-to-day challenges of the role.
6. Your resilience and commitment to self-care to manage the emotional demands of the role.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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