Service Advisor
5 months ago
Mempunyai kemahiran berinteraksi dengan pelanggan secara professional dan mempunyai latar belakang automotif
- Membantu pelanggan menetapkan tarikh temujanji yang sesuai.
- Menasihati pelanggan apa yang perlukan dilakukan untuk memastikan kereta pelanggan sentiasa dalam keadaan baik dan selamat untuk dipandu.
- Bekerjasama dengan Mekanik untuk memastikan setiap kereta diselenggara siap pada waktu yang ditetapkan.
- Mengatur jadual mekanik dengan Team Leader
- Membuat follow-up pesanan spare part kepada supplier supaya dapat digunakan tepat pada waktu dan tidak menganggu kerja mekanik
- Mengekalkan hubungan yang baik dengan pelanggan untuk memastikan imej syarikat terpelihara.
- Pandai menggunakan medial sosial untuk memberitahu pengguna berkenaan perkhidmatan dengan lebih meluas. Eg : Tiktok, Facebook, Instagram dan lain-lain
**Requirement**
- Sekurang-kurangnya mempunyai 1 tahun pengalaman dalam bidang Service Advisor atau Mekanik yang berminat menceburi bidang ini.
- Wajib kenal alat ganti kereta
- Mempunyai kemahiran adab percakapan yang baik serta professional semasa berurusan dengan pelanggan
- Jawatan ini adalah tetap
- Preferred Malay kerana staff 100% Malay
Salary Package : Basic Salary + High Commission + Incentive
**Salary**: RM1,500.00 - RM3,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
- Free parking
Schedule:
- Day shift
Supplemental pay types:
- Attendance bonus
- Commission pay
- Performance bonus
- Yearly bonus
**Language**:
- English (preferred)
- Bahasa (preferred)
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